Summary: I've owned my KD20 since May 2013. I use it for storing my media files and play them from DLNA enabled devices or from PC's. The firmware was upgraded once when I got it and again today. It's worked (slowly @ 20Mb writes/80Mb reads) but flawlessly all this time. I use 2 normal Seagate drives in JBOD that take about 20 seconds to spin up from sleep (not NAS drives).
I only need to stream TV shows to my media box and it streams 1080p nicely. It has been running for about four weeks ...
31 August 2014
Summary: Very decent budget NAS. It's definitely not the fastest out there but hey, I only need to stream TV shows to my media box and it streams 1080p nicely. It has been running for about four weeks and there hasn't been a hiccup yet. I do have a few gripes about it though. First, I had data on my 3 TB drive which I was going to use in this NAS when I found that the drive had to be formmated first before being used in the NAS. I mean how hard is it to just share a drive?
If you like to reboot constantly then this is the NAS for you!
Will M., Amazon
28 August 2014
Summary: I bought the KD20 orignally about a year ago because all I wanted was a basic NAS to do some backups and provide a centralized media server. Well, as others have mentioned numerous times, while it performs these functions fine when it's "up", the problem is it's a Houdini...now you see it, now you don't. It likes to disappear from the network and requires a hard reset to get access again.
Summary: Don't waste your money! If you want a RAID NAS go buy a Syncology. The Shuttle KD20 works great when it works. But I have to give this a 1 star since I have to hard boot it once a week. The interface is VERY simple and easy to use. Some times it's TOO simple and there is no onscreen help function for the each command or page like MOST hardware/software solutions. The online support is pretty bad also. I've had the same haning issue every week I've had this.
Summary: I have had a Netgear Stora for years. I never had any trouble with it until the network card part of it died. I thought i would update with this Network Attached Storage. I did read the reviews and thought maybe they just had a bad device. I had no trouble installing the two 1 TB drives I had. I was able to easily perform the "setup" of the device. The next morning i tried to access the drive and it wasn't on the network.
Summary: The disk seems to be good for it price: well built, plenly of functions, mobile client... all is great except one detail: sometimes, disk gets "asleep" and it is necessary to restart it in order to access... This is really annoying, in the best case and completely unacceptable, if you need a reliable NAS. The manufacturer has issued a lot of firmware upates, and I even contacted them once, regarding this issue. The suggested nothing and the problem persists...
Summary: I was very happy with the NAS for the first month: Easy setup, simple interface, with lots of options. I use it to backup my 5 computers on my home network and to centrally store documents so my laptop SSDs don't fill up daily. It was working great the first month or two but has recently been locking up when doing anything for extended periods.
You'd be better off using at least a ZyXel or pay for Synology
9 May 2014
Summary: So I had a ZyXel and this Shuttle KD20 and I have them running side by side. Software wise, when comparing it to the ZyXel, you will really begin to understand how underperforming the software is. The software lacks FTP ability, lacks the ability to specifically identify key folders that you want to backup to an external hard drive (meaning you have to back up the WHOLE NAS, vs just one folder).