Many have already said it, "Don't buy - run away from this POS."
P. Green, Amazon
21 February 2015
Summary: 9k quoted for business trip from Michigan to Chrysler. A good portion of that was to service 3 devices that were not reporting to this device. It turns out that the device is not responding to anything. HD blinker is on and that says nothing. No connectivity and months of backup data are up in question. Two of these are on-site serving to collect data and images for industrial cameras. They stay on a temperature controlled shelf, run 24/7 and are plugged into a UPS.
I like it, but Seagate need to improve sync tools.
Diego Raul Calvo Etcheverry "Diego Calvo", Amazon
20 January 2015
Summary: Fine, but need to improve the Mac compatibility and sync tools (Mac and PC). For example: if you want to use like private drop box, you need to manually move the files from your computer to NAS and viceversa.
Summary: Pros: Has a lot of options and features like USM, USB 3, WebDav and One Touch backups and massive storage. Cons: I'm starting to wonder if the biggest con here is Seagate. Bought this for a customer. I've had at least 6 different support sessions for this device. First thing Seagate wants to do is WIPE the DRIVES! Really? USM and one touch backups where flaky. If the dashboard stops responding the only way to get it back up is to pull the power cord and plug it back in.
Summary: One of the worst pieces of junk I have ever seen. I have been an IT systems manager for 20 years. This device has almost the same complexity as a full blown enterprise RAID system, but without the pay off of getting it to function after figuring out how to set up, configure and operate. The documentation is simply vague, support non existent and almost everything about the device is unnecessarily complicated and downright incoherent.
Summary: Installed today on a windows 8.1 64bit workstation. It does work but had to uninstall the backup software and reinstall to get it to work. Also installed each package one by one. Got an error on the setup you are supposed to use over and over and could not use that. Authentication was not working properly and that is where uninstalled the armour software and reinstalled it. That fixed it. The backup software is very fast compared to a copy in the o.s..
Summary: I bought this a little over a year ago and now it crashed (that is two of them under 2 years). Warranty claim is worthless and the support folks are non-existent. The web interface for the product is slow and the throughput of the device is horrible. I had to take it apart to see what I could do to save my data. When I did this, I discovered they used the cheapest and worst hard drives you can buy.
Summary: This device is a little hard to setup if you are technically challenged and/or don't like reading instructions. But if you aren't, this thing ROCKS! About the bad reviews: Seems most of them are because of user error. If you work patiently through the instructions this device will do what you need it to!