Not what I expected from a "Businesss Storage NAS" solution
3 October 2013
Summary: The fan is extremely loud, suggesting adequate airflow, and yet the NAS CPU (indicated by the GUI) and the drives get very hot - the drives are much hotter than when inside my PC,and the CPU was well over 60 degrees, which is higher than the 55 degrees the manual says is excessive ("If your CPU temp exceeds 55.0 C, take proactive measures, such as powering down your NAS.").
Pros: Transfer speeds were acceptable, though not outstanding, over my gigabit network. Externally the unit is solidly built, and I did not have any reservations about the plastic door. It's wide enough to be stable on a horizontal surface.
Cons: Drive trays seem flimsy. You have to slide a drive in sideways to engage its screw holes into two pegs on one side, then bend the tray's other side out in order to let the drive in so that you can insert the opposing pegs. I was afraid I would break the plastic tray every time I did this. Once in, latching the tray closed to connect the SATA and power ports was not a problem though.
Pros: Concept is great. Good amounts of storage and lots of features. Has great potential
Cons: Horrible implementation of the software. It's almost like they had no Engineering testing on the system before they decided to release the system, though as you can see i't been out for a long time. Some bug fixes have been fixed in the latest firmware, like disappearing users and in ability to even see the volumes or inability to delete files on the system. Still has various problems with some of the permissions, powering down the system, sleep modes, and others. Whe...
Summary: There is no plug and play feature here, it should be a simple matter of putting the hard drives in, turning it on and going but often times it is not. It is almost comparable to having to do something in a language you only know a little about, it is frustrating and takes way too long to accomplish a simple task but you do get to learn from your experience and the next time you have to do it, it is easier.
Pros: It eventually does what it needs to do and does it well. Please note the word eventually because it can be rather frustrating to set it up if you are in the mind set that things should just work.
Cons: It is difficult to get setup sometimes. I've set up 4-5 of them now and sometimes hard drives do not register until a reboot, sometimes USB drives do not show up until a reboot. Typing in a password with special characters seems to lock you out of the system as they are not allowed but the GUI does not block you from doing so.
Summary: The other issue is that there is no ability to turn the NAS on or off. Luckily ON is the default. The ON/OFF switch worked only once - the NAS turned off after I held the button down for about 2 minutes. The backup software is ok for a 20-30 Gig image. But because it takes several hours to transfer an image to the NAS, my larger backups failed (even though I made sure the computer being backed up would not go into hiberation) and the image was worthless.
Pros: I have 2 3Tb approved Seagate drives in it which are set as one volume. I originally connected 2 Seagate green drives to the USB ports because I wanted to use them to backup data from the NAS. More on that under Cons.
Cons: There are a couple of important areas where this NAS falls short. One is that my external USB drives kept losing their connection. The fix was to hook the drive to my regular computer and run chkdsk to repair it. It would then work fine for a week or so. The problem was not because of a drive error, but because of the NAS. The drives ran without fault when connected to my computer before they were attached to the NAS and they run fine now they have been removed from t...
Cons: Well where do i begin as with several other people i have a total dud of a NAS 220.....the interface will not respond,no shutdown when i ask it ,no restart,won't detect the volume i make there for i can't finish with the setup. I got this for my business to back up all my work and store some music/movies to stream across the network like several others i got duped by all the flash and glam in the description saying "easy ten minute set up" if the machine even works. I...
Summary: I have been looking forward to getting this NAS for so long. Everything about the NAS looked great on paper; hot swap drives, hardware level RAID, secure remote access, USB 3.0 simple backups and the USM slot for fast transfers. But after a week of suffering with the setup process and numerous software bugs, I have decided to return the NAS to Best Buy. Here is a list of what went wrong: - Write times on RAID 1 are painfully slow, averaging around 20-30 mbps.
Summary: - I also have a beef with the drive cradles (Seagate refers to them as carriers), the way you mount a drive into the cradles is tool-less, yes, but the method is not good, and I suspect if you frequently removed drives from their cradles that the cradles would break.
Pros: - Almost all aspects of this NAS have a good quality feel to them.
Cons: - Despite most of the NAS being very well built, the front is made of some very flimsy plastic, and beyond that, it’s everybody’s favorite high gloss plastic which is perfect for collecting finger prints and dust. The USM flap and drive bay door feel especially flimsy.
Summary: A few days later I tried again and was able to boot the NAS (on the second try) without any hard drives. It was seen on the network so I added a single hard drive and tried formatting it, and once again the NAS because unreachable via the network. I gave it 30 minutes and then power cycled again. As of right now I am still unable to reach the NAS even though the network lights are flashing on the back of the NAS and router.
Pros: 0.0 watt power supply only
Cons: I was able to boot the NAS and install the Seagate NAS finder. The NAS was attached to the router and my laptop was attached to network wirelessly. The NAS was found immediately, I was directed to the Internet browser setup. I instructed it to clean and setup the hard drives. The browser indicated that it was setting up the disks when suddenly the NAS browser setup stopped responding. I reran the NAS detection tool and the NAS was no longer visible. I pinged the IP of...