VMWARE & iSCSI feature set is incomplete / poor support
D. W. Corcoran "b393capt", Amazon
16 May 2013
Summary: I find the product lacking in its redundancy feature set and customer support. This comes from first hand experience during the failure of a drive in the QNAP TS-879U-RP, 8 drive product, in January 2013. I am writing to update this review in May 2013. My issues are not solved. In addition, what I had believed to be a VMWARE VMOTION issue, VMWARE has been able to reproduce and has communicated the problem is with QNAP firmware issue that isn't solved.
Summary: I have purchased my QNAP NAS (419-PII) with brand new hard drives. Ever since it was first installed, I had to rebuild the RAID5 several times, even though all drives were working fine and all internal drive tests (SMART, bad blocks...) always approved all Seagate drives. Please note that I had purchased drives that were in the compatibility list.
So long as the power supplles continue working.....
John Antypas, Amazon
26 September 2012
Summary: This is my third QNap. I have a 409Pro, a 410 and now a 419PII. The software works well, and the performance on the 419PII is very reasonable with 38MB/s writes, 40MBs reads on gigabit with standard sized frames (no jumbo frames) Overall, no complains save for two BIG ones. 1. QNaps, at least for me, like blowing their cheap power supplies. 2. QNap support is non existent. So, if you do blow one, you'd better have ordered a spare supply ($130) directly from QNap.
Summary: The Unit design looks rugged and beautiful. The software is also awesome. But the PSU Adapter unit did not last long. The very second day it stopped working. This happened on a saturday. Called the QNap support and nobody picked up the phone. Apparently they dont work on weekends. I left a voice message and email. A support engineer emailed me on monday and told me to send the faulty unit back and they will replace the adapter unit.
Summary: 3 TS-412 med hårdvarufel sedan 30/8 2012 min första TS-419 hade också hårdvarufel. Tyvärr hann jag lägga upp i stort sett alla mina viktiga filer i raid 1 under min långa 6 veckors period med den första TS-412:an. Min nya TS-419 har jag haft några dagar och efter att den vägrade att starta ordentligt med den raid 1 som fungerade innan så startade jag den med mina två nya tomma diskar som jag inte kunde formatera innan nu gick NAS:en att accessa och diskarna att...