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QNAP TS-409
5.2 out of 10

QNAP TS-409

TS-409 is the new generation network-attached storage (NAS) Read more

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Reviews and Problems with QNAP TS-409

Showing 1-10 of 22
Overall 10
10

Works great!

Anonymous, Newegg
17 August 2009
  • Summary: When I checked this box out at first it sounded like the TS-409 could only suport 4 TB of drive space, but I already have more than that, so I assume it can support 8 TB total drive space, 4 x 2TB drives.
  • Pros: I bought the TS-409 for use as a backup device. Symantec Backup Exec 12.5 on my server does nightly, weekly and monthly backups to it. Currently I have 2 WDC WD20EADS 2-terabyte drives plus one Seagate ST31500341AS 1.5 terabyte drive installed, all as Single Disk Volumes since I want to maximize ...
  • Cons: Noting significant, I would not hesitate to buy it again. Since I'm a Windows and not Linux person, it's hard to get used to not seeing exactly what's on c:\ d:\, etc. Their Admin app shows the GB capacity and usage for each drive, and what's in each shared folder (which Windows sees) but no driv...
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Overall 2
2.0

I'm having the same problem as JOE

Pope e., Newegg
23 May 2009
  • Summary: Should have listened to Joe!!! Updated the Firmware. Drives inserted OK, but had to reverse a couple before all 4 green status lights came on. (Yes I inserted carefully and firmly). That was the tipoff of problems to come.
  • Pros: Lots of options when it works. Small footprint. Low power usage and heat output with "green" drives.
  • Cons: Like "Joe"' review, I also am getting intermittent dropping out of hard drives for no reason. I believe the drive docks are not reliable. What's the point of having "backup" if there's any question of it's reliability???
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Overall 6
6.0

Easy to setup, but drive connections can come loose, and print server can be finicky

William R., Newegg
30 December 2008
  • Pros: Easy to setup, just plug in the drives and run the qnap finder software and initialize the drives. Has many other server options. Works very well as a media server for my Netgear EVA8000.
  • Cons: Drive connections can come loose, if two come loose at once while powered on all data in raid 5 will be lost as happened to me, even in the absence of writes to the drives. Print server can just stop functioning at times prompting a restart of the device.
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Overall 10
10

Feature Rich Unit & A Fair Price!!!

Anonymous, Newegg
6 December 2008
  • Summary: All and all I enjoy this server if you need an even more powerful server you could look at the TS-509 it is 300 bucks more!
  • Pros: This is a 12-IN-1 server! Really if you take a look at the QNAP web site and forum you can see all the features. In addition to the 12 plus feature that this tiny cube shape server like single drives RAID 0,1,5 & 6 it is also a web server, ftp server, network security camera system, mysql server....
  • Cons: I havn't found any except maybe the fact that the power supply is outside asa brick but that is also a pro. If you need to change power adapters just unplug the old one and plug in the new one.
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Overall 8
8.0

it works?

Anonymous, Newegg
5 December 2008
  • Summary: make sure you get extended warranty on this guy. RMA might be a pita.... UPGRADE to latest firmware before putting anything on drive. OH and the drives do fit in the cage..... don't know what last guy did.
  • Pros: 36 - 60 watts of power... that's almost 1/4 of the power of my main computer setup, quite, takes up to 4 drives, can use with twonka media center with xbox, user rights, and DDNS.
  • Cons: software raid, tech support is only done through skype ... its in china. If your patient and like typing, tech support is great.
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Overall 10
10

Not Bad

Michael S., Newegg
29 September 2008
  • Summary: Used on a 100meg switched LAN. This is used in my house solely to backup my data. This NAS does not seem to have a problem serving small files (<10k) as some have said - not sure what they were talking about.
  • Pros: Reliable, Quiet, Speedy, Feature Rich.
  • Cons: Processor is sleighly underpowered for a RAID 5 setup. Could use a little more memory if you are planning to use this for more than just data backup. Picky but all features come enabled by default - you can free up about 100megs of ram by disabling these if they are not being used.
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Overall 10
10

for those of you with drive bay 1 issues

Douglas F., Newegg
24 September 2008
  • Pros: I wanted to add that those of you who have drive bay 1 issues.. I had this too. It was a defective plug. For whatever reason, the ones in bay 1 are defective - even though they look the same as the other bays. Qnap sent me a new cable right away, but in the meantime I just used a normal sata cord.
  • Cons: Price
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Overall 10
10

Its great

Douglas F., Newegg
24 September 2008
  • Pros: Works well, I've never had to reboot it. Does what it says.
  • Cons: Price
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Overall 8
8.0

Great product for the $$$

Travis K., Newegg
21 September 2008
  • Summary: I don't know what NEWEGG is doing, cutting back or what... BUT... I purchase this $500+ dollar device and a LCD monitor - both what I consider FRAGILE. Both were shipped in the original box, no external shipping box, just slapped the UPS label on the box and put it on the shipping dock.
  • Pros: Low cost way got get networked server style storage on your LAN with RAID reliability.
  • Cons: Slow to set up with large volumes (4x 1TB)
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Overall 2
2.0

Do Not Buy The TS-409

Joseph B., Newegg
27 August 2008
  • Summary: The QNAP support forum reveals these QNAP devices are extremely problematic - do a little research, like I failed to do, and you will quickly see you don't want to have anything to do with this company. When I wrote to them about the drive problem their advice was to buy new drives.
  • Pros: It arrived within 3 days of ordering.
  • Cons: SATA disks listed on the Hard Drive Compatibility List did not fit properly and had to be installed without the racks (this required opening the case and voiding the warranty). Even after reseating all cables and double checking hard drives are properly in place, the TS-409 randomly stops recogni...
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