Summary: I would definitely recommend this product to others. Lots of built-in features for a fairly inexpensive device that provides great data protection. Good choice for both home & small business needs. Additionally the Qnap website is easy to navigate and find updates for your device. I have not had to contact support yet so I can't speak for them.
Pros: I have owned the 269L for a little over a month now and am very happy I purchased the unit. I researched between Qnap & Synology for quite some time before making my decision. I think both brands make a good product, but Qnap's UI appealed to me more and I am very pleased with the Apps available for the device. So far everything has worked fine. Very quiet operation, plenty of peripheral ports, dual 1Gb NICs, works nicely as a backup device for Mac Time Machine, many ...
Cons: - I have not had good luck with the Qfinder app; never seems to find the unit I have running on my network, so I'm not sure what's up with that. Luckily I have it statically assigned. - We experienced a brief power outage today and when I got home the unit was powered off as expected (I don't have a UPS for it yet). I figured that I could power it right back up and have the drives come on normal, but that wasn't the case. Luckily there was no damage to the device, but...
Summary: Worked fine out of the box even for a small business owner like me who is self-taught in networking. While the documentation was well written, it does have some omissions that you have to hunt down on the QNAP website. The software for this server defaults to RAID 1 and if I wanted to change that, I still don't know how to do it. So much for FAQs.
Pros: Well written documentation, Lots of connectivity options, very small form factor and extremely quiet. Come with a number of free add-ons, in fact, probably enough to satisfy even the advanced networking person.
Summary: Incredibly easy to set up as a file server. Using the QNAP as a hard drive for surveillance camera video from 5 cameras at 1.5 MB/s. This is the only storage device, with the actual video server being on a Windows 2008 Server. The Windows Server then sends the video to the QNAP for storage. Using Vivotek cameras, and the Vivotek software.
Pros: 100% uptime for over 6 months now. No issues.
Summary: Dear QNAP, PLEASE start officially supporting APPS like CrashPlan. If I could have all my friends and family sending me their crashplan backup instead of some over priced cloud service or even worse to some external hard drive that they never actually hookup, then I would be a very... VERY happy person. I'd probably send you a slice of my birthday cake every year just to say thank you! Hope you like angel-food!
Pros: - Comes with a free upgrade to the Intel Atom D2701 CPU running at 2.13Ghz. - Dual Hotswap Bays (SATA II Speeds MAX) - Dual Gigabit NICs with teaming and failover capabilities - Runs very cool and quiet. That is unless you have loud HDDs. - Very robust web interface management. - Excellent physical construction. - Excellent TWONKY DLNA implimentation. - TONS of extra value add features. (DHCP Server, WINS Server, VPN Server, FTP Server, MySQL Server with PHPAdmin, iTu...
Cons: - CRASHPLAN IS NOT OFFICIALLY SUPPORTED - Costs almost as much as an actual PC with similar specs. However there are TONS of value adds which make this a no-brainer purchase. - The learning curve. While it is actually pretty easy, there are a TON of options and if you don't know how they all interconnect and work then it will take some time to understand and configure everything. I'd suggest messing with the box for a few days, change a ton of stuff, break it a few ti...
Summary: This NAS is not for the light hearted or the beginner, unless you want a big challange and learning curve, Although once you get it configured you will no longer be a Novice at either Networking or Network Attached Storage.
Pros: These are some of the most top of the line units, Synology is the only other Mfg that is comparable. I have owned the 659 Pro II Turbo NAS w/ the Intel CPU and 3 GB memory, I am now needing another smaller unit to use as a backup device for the 659, So I am looking at the 269L with 2x 4TB drives installed.
Cons: Better have a stiff Credit Limit on your Credit Card
Conclusion: Based on the simple fact that is priced at around $500, there’s little doubt that it’s going to be a good performer. That assumption is furthered with the fact that a nice Intel Atom SoC is bundled in; there should be no bottleneck.