Summary: Constant issues with losing network connectivity. Have tried it on different switches to no avail. Have two old Synology ds212j on the same switches and my Plex server has no issues keeping connection with them, but I have to constantly reboot this QNAP for connection to be restablished.
Summary: A simple 10 page install manual to cover basic NAS configuration would help a lot. Publish the other 590 pages of virtual ware as a separately priced option for those who want to buy it. See how it sells. Simplicity is elegant.
Pros: The unit is quiet and simple to assemble.
Cons: This product is a prime example of software engineers that should have been moved to another project. I bought this device to use as a simple NAS. Hardware installation was a breeze then the software nightmare began. Starting with a 600 page user manual describing all varieties of virtual and bro...
Summary: So if you see my review below you'll see I was generally happy with this NAS. That was while I was using it only on the local network. Still good for that purpose. The problems arise when you try to access it outside the LAN and on the web via other PCs.
Pros: It works well, if you don't need to access it outside your LAN or by more than 1 person
Cons: It is worthless if you need to access it outside the LAN by more than 1 person or if you need actual human support.
Summary: Although this unit has been good in the past its probably best to avoid it at this time. There are lots of great features advertised in the newest software (version 4.1) and that is great, but all the features in the world will not help if the unit is unstable.
If you get a working unit good for you, but if you received a bad QNAP then be aware of their poor customer service.
9 August 2014
Summary: If you have a working model, then you'll probably rate it higher than me. But that goes for any product. The product gets one star from me, not just because it's had problems, but because their customer service has been a major headache for me. Since day 1 I've had problems with this unit.
Summary: I chose to try this product after working with some Iomega (now Lenovo) products and Buffalo NAS drives. It had good reviews and promised to do what I needed: a simple cloud file service for a few of our customers to share with in-house staff.
Pros: None identified yet.
Cons: Installed HDDs and ran configuration per instructions several times (Quick Setup and Manual Setup). Each time it failed with "Hard drive initialization failed". After a couple of weeks of back & forth with California tech support we got a remote session and the unit failed for the tech. He pronou...
Summary: dont get this if you plan to install two hard drives.
Pros: - it works
Cons: -not as advertised. the NAS claims to support 2 hard drives. but when you try to install 2 hard drives in it, you find that one of the space is too small for a RED WD hard drive. the space is too small that the hard drive cannot be secured tightly with screws because some of the NAS components ar...
Summary: I would never recommend this item to anyone. It it loud, slow and very clunky to use. It also wiped my external hardrive so i actually don't need this item any more as i don't actually have anything to put on it! It is nothing more than an ornament. Do not waste your time or money buying this!