Summary: A simple 10 page install manual to cover basic NAS configuration would help a lot. Publish the other 590 pages of virtual ware as a separately priced option for those who want to buy it. See how it sells. Simplicity is elegant.
Pros: The unit is quiet and simple to assemble.
Cons: This product is a prime example of software engineers that should have been moved to another project. I bought this device to use as a simple NAS. Hardware installation was a breeze then the software nightmare began. Starting with a 600 page user manual describing all varieties of virtual and browser based high tech yet it omits the basic purpose for which most people buy the product; a network drive recognized by the OS on power up. After 2 weeks of wandering through...
Summary: So if you see my review below you'll see I was generally happy with this NAS. That was while I was using it only on the local network. Still good for that purpose. The problems arise when you try to access it outside the LAN and on the web via other PCs. If you want to access it with just the account you use to setup the device in their cloud service it works fine. Also works fine on a cell phone via their qfile app.
Pros: It works well, if you don't need to access it outside your LAN or by more than 1 person
Cons: It is worthless if you need to access it outside the LAN by more than 1 person or if you need actual human support.
Summary: Although this unit has been good in the past its probably best to avoid it at this time. There are lots of great features advertised in the newest software (version 4.1) and that is great, but all the features in the world will not help if the unit is unstable. I have multiple larger QNaps that perform well, which is why I selected this unit for as a replacement for my aging DLINK DNS-320. This was a big mistake.
If you get a working unit good for you, but if you received a bad QNAP then be aware of their poor customer service.
9 August 2014
Summary: If you have a working model, then you'll probably rate it higher than me. But that goes for any product. The product gets one star from me, not just because it's had problems, but because their customer service has been a major headache for me. Since day 1 I've had problems with this unit. I put in two brand new 2TB Seagate Barracuda drives in RAID 1 format. Some times the NAS would disappear from the network - seemingly hung up on some internal process.
Summary: I chose to try this product after working with some Iomega (now Lenovo) products and Buffalo NAS drives. It had good reviews and promised to do what I needed: a simple cloud file service for a few of our customers to share with in-house staff.
Pros: None identified yet.
Cons: Installed HDDs and ran configuration per instructions several times (Quick Setup and Manual Setup). Each time it failed with "Hard drive initialization failed". After a couple of weeks of back & forth with California tech support we got a remote session and the unit failed for the tech. He pronounced it DOA, RMA'd it and got a replacement two weeks later that fails just like the original - They probably just reboxed the problem unit and sent it back to me without a re...
Summary: dont get this if you plan to install two hard drives.
Pros: - it works
Cons: -not as advertised. the NAS claims to support 2 hard drives. but when you try to install 2 hard drives in it, you find that one of the space is too small for a RED WD hard drive. the space is too small that the hard drive cannot be secured tightly with screws because some of the NAS components are blocking it. (i tried many ways to install the hard drive, but without modification, the hard drive cannot be secured) this is a gross oversight of product testing.
Summary: I would never recommend this item to anyone. It it loud, slow and very clunky to use. It also wiped my external hardrive so i actually don't need this item any more as i don't actually have anything to put on it! It is nothing more than an ornament. Do not waste your time or money buying this!
QNAP TS-212 Digital Home Series (Diskless) 2 Bay All-in-One Desktop Turbo NAS Server Multimedia Station (Accessory)
Amazon Customer, Amazon
3 March 2014
Summary: A bit over rated. I have a little experience - supporting servers so the first thing that I did was to check the list of supported disk list. Samsung (SAMSUNG HD103SJ 1AJ1). The first question asked when a product does not work. To get it up and running was not difficult. I have been playing with computers since the 60ies. The first problem was with the TimeMachine, for my sins I have a MAC as well as a couple of PCs in the house.