Summary: This is the worst NAS drive I have ever encountered. I have installed their bigger offerings without problems. I have now spent approximately 3 hours trying to get this unit working. Technical support has been a joke with a standard cut and paste telling me what to do which isn't relative to the product in any way. I have put three separate firmware versions on the unit now to be presented each time either with a cgi download page or the initial setup web page.
Summary: As I've seen in other reviews (but made the mistake of ignoring), my TS-112 has been delivered with the wrong power supply lead. It is a UK lead but it's a traditional 'kettle flex' with rectangular connectors on the end that goes into the power supply. The power supply they shipped with it needs a lead with 3 round pins with different sized pins between live + neutral and the earth pin. This is just not acceptable.
Summary: I'd like to say the QNAP is a good product. On paper it is fantastic but the truth is that it is a waste of money. Having purchased two, one for myself and one for a family member, I thought they would answer all the network issues we were having. Initially it performed fine, set-up seemed to go well and we could see it across our various PCs, laptops and consoles. We could even print. Then came the problem.