Summary: I bought Lacie's high-end 10TB 5big drive with the hopes of consolidating all my files to one device and making life simple. Spent a small fortune to do so and hoped it would be worth it. It wasn't. I copied all my files over via the eSATA Snapshot feature, which took more than a week, and afterward, I only had read access to them, not write access.
Seems to be a beta quality product with useless support
Laurence A. Bates "Larry", Amazon
4 September 2009
Summary: I have tried three of these systems and they seems to me to have been released before the alpha test program was completed. All three of them make very weird noises that could be described as the RAID click of death. I could not get the CD software that came with the systems to contact the drives. After getting updated software I can now see the drives but the supplied id and passwords do not appear to work. The web interface to the drives also does not work for me.
Great, Cost Effective Solution for Network Attached Storage
17 August 2009
Summary: I searched around for a long while (compared Buffalo, DLink, Drobo) and finally decided to go with the Lacie and was not disappointed at all. The price/performance is awesome. For a relatively mid sized home network, it's perfect. This is a great device. Setup time was very quick. I have a network at home with both Mac and Windows clients -- both of which I'm backing up using this device. I setup the device with RAID 5, since I'm mainly using it to sync other data to.
LaCie customer service is excellent, this particular model is bad
17 June 2009
Summary: I purchased this LaCie 5big hard drive to be used as a share drive for 6 people. It was horrible. We had so much trouble getting this device to work. However, LaCie customer service was excellent. Just wonderful to work with. We ultimately swapped the 5big model for the LaCie 301420U 1TB 2BIG Network Attached Storage Gigabit Ethernet Hard Drive with 2-Disk RAID , which works just perfectly.
Summary: I have recently purchased a LaCie 5big 5TB and my happiness is very limited. I can only give you my point of view as a Mac user since my environment is Mac only. It looks nice, it works but I have experienced some strange behaviours with the product. I'm using a MacBook Pro 15'' (latest version) with a wireless communication over my network and a Mac Mini which is wired to my network (Ethernet). Both Macs run Mac OS X 10.5.6 (all updates done). 1.
Summary: My original review was two stars because of severe compatibility problems with its antiquated file server protocols. LaCie has released a firmware update that, so far, has it working as it should. This RAID is beautiful. It's small, simple, quiet, and runs cool. The low power consumption and simple wiring means that this drive can be put into a closet for physical protection. The smallest UPS protects it well. Performance isn't great but it is typical of a consumer NAS.
Excellent Drive, Excellent Interface ... Customer Service SUCKS!!!
J. Cross, Amazon
22 December 2008
Summary: I love the drive ... solid, fast, very quiet and cool for a 5TB NAS. Also the interface is excellent, well thought out, and snappy. I give the actual Network Drive itself 5 stars ... even though I think that it may be watching watching me when I work. Customer service is just about the absolute worst in the industry ... I give them 1 star for having a phone number that actually rings, even if no one ever answers it.