Summary: Stopped working after one year of use.One of the hard drives was corrupted and it didn't work with only one hard drive. I tried every tutorial I've found on Google. User manual is incomplete. I've tried even the hard reset.
Summary: This device is a piece of junk. The support is terrible. Drives fail. The ones I have are Seagate that came with the unit. You can't get new ones from Seagate. You have to go back to the terrible support. It is just not worth. BTW, I've had three of them for several years. Only one is working now.
Summary: I purchased this unit a couple years ago. About a year later, one of the drives died. I replaced it. Then another drive died. Still had one drive with my data as RAID. I found that the unit runs way to hot. I was going to get a different NAS and replace it.
Summary: I've had this paper weight for nearly 3 years. During this time, I've had to replace the hard drives in it on 4 difference occasions. This last time, I swapped the drive and during the 3 day rebuild that it takes if using larger drives, the OTHER DRIVE "failed" so I lost all of my data.
Summary: Drive functioned correctly for two weeks beyond the expiration of its guarantee. Procedure for resetting simply doesn't work. Repeated technical support queries went unanswered. The amount of time sunk in trying to get this NAS to simply function was off the charts.
Summary: I bought this thinking I'd store my photos and videos on my home network. However, for folders that are large, e.g. over a few GB, the ix2 takes way too long to even display the file folder structure let alone move data between hard drives. I called and spent many hours with tech support.
Summary: You want to feel safe with a RAID storage system. Had this unit for a pretty short time. Left for a week and upon return found that both hard drives had crashed and were unrecoverable. The odds that both Seagate drives were manufacturing defects and would crash together is pretty slim.
I have 3 and all have failed with horrible support
19 May 2013
Summary: I purchased 3 of these units for various datacenters. I was looking for cheap RAID'ed network storage for various backups and testing. I liked the fact that these devices had been approved for VMware. Unfortunately I've had nothing but problems with all 3 devices.