Summary: Stopped working after one year of use.One of the hard drives was corrupted and it didn't work with only one hard drive. I tried every tutorial I've found on Google. User manual is incomplete. I've tried even the hard reset.
Summary: This device is a piece of junk. The support is terrible. Drives fail. The ones I have are Seagate that came with the unit. You can't get new ones from Seagate. You have to go back to the terrible support. It is just not worth. BTW, I've had three of them for several years. Only one is working now.
Summary: I purchased this unit a couple years ago. About a year later, one of the drives died. I replaced it. Then another drive died. Still had one drive with my data as RAID. I found that the unit runs way to hot. I was going to get a different NAS and replace it.
Summary: I've had this paper weight for nearly 3 years. During this time, I've had to replace the hard drives in it on 4 difference occasions. This last time, I swapped the drive and during the 3 day rebuild that it takes if using larger drives, the OTHER DRIVE "failed" so I lost all of my data.
A fantastic unit for the IT-savvy - definitely not appropriate for the average consumer
Frank Plummer, Amazon
28 April 2014
Summary: I will pretext this review by saying I really like the ix2-200s. I actually bought the standard (non-Cloud Edition) unit several years ago in the UK for very cheap and upgraded it myself to the more expensive and expansive CE version.
Terrific NAS for the price. Great reliability. A few rough software edges at first but then flawless for over 4 years!
JIM D "Jim D.", Amazon
25 March 2014
Summary: I have had one of these running 24/7 since January 2010. There were a few firmware glitches in the first month or so that produced false heat warnings but the unit worked fine even then. After a firmware update it has been running and in daily use for over 4 years.
Summary: Drive functioned correctly for two weeks beyond the expiration of its guarantee. Procedure for resetting simply doesn't work. Repeated technical support queries went unanswered. The amount of time sunk in trying to get this NAS to simply function was off the charts.