If you know whats good for you do not buy this product just spend the extra cash to get a Synology or a WD Nas
2 weeks ago
Summary: Highly recommend you don't buy I had it for a little less then 3 months before the mounts got screwed up and the drobo 5n went into a reboot cycle I spent the next 2 months with customer service that went know where they wouldn't even respond to my questions half the time they would tell me I had to get a hard drive that had gone bad cloned which would cost me $600 plus to send it to a clean room for a chance to be able to clone it.
Summary: For the amount of money this thing costs, it doesn't work as well as I hoped. It is simple to set up but explorer can't seem to find it all the time. Drobo dashboard will show it as online but I won't actually be able to access the my files on the drive from windows or Mac. This really disappoints me because I got this to gain peace of mind for my data but it just seem to worry me.
Summary: Immediately after setting up my 5N I had issues where the SMB share used for a surveillance camera looked strange. I activated SSH login and started looking around the share while logged into the Drobo. I got "Input/output error" for a large number of files on the share. Rebooting the Drobo didn't fix it and the Dashboard said everything was fine. I was able to delete these files on the command line after a few tries but it's very likely that volume corruption persists.
Summary: This unit is on it's way back for a refund. To their credit, packaging was, as described and all components except the internet-available startup guide was shipped. In the setup, the client software was unable to recognize this unit. Based on the "open box" condition, It's hard to tell if the unit was defective or just left in a state where it wouldn't respond to the setup procedure. We tried several different things including a total factory reset.
Excerpt: This is only a 4-star rating due to a less-than-flawless initial setup. I already have a 5D and purchased the 5N after my Synology backup 5-drive system decided to cease functioning for no apparent reason. A Drobo is a Drobo is a Drobo in terms of operation and setup so I didn't expect any issues with the 5N and, to be fair, the difficulties were annoying not overwhelming or show stoppers.
Excerpt: I have been a Drobo user since the beginning. I got involved early with a gen 1, and have used a gen 2 since 2009 with no problems. This spring, I decided to go with a 5D after much deliberation. The speed was impressive (up to 160-180 MB/s), but it would not reliably connect via USB 3.0 for some reason. It would not reconnect after going to sleep, or after pc reboot. I would have to fiddle with it for 15 minutes sometimes to get it to connect.
Pros: Apps Are A Nice Feature, Easy To Set Up, Improvement Over Drobo 2
Cons: Mssd Seems Useless, Need To Reformat Arrays, Slower Than It Should Be
Kind Of Simple To Use - Sort Of Reliable - Better Than Previous Models
Professor H "1amazonreviewer @ gmail . com", Amazon
12 May 2014
Summary: Now I know that is an odd title, but this is an odd Nas, and an odd company. I have had many different nas servers from netgear and synology newest flagship models and now the Drobo 5n. All nas have strengths and weaknesses that vary from each manufacturer, yet there are consistencies with each manufacturer. What that means is that a problem in one are is a problem for the entire product line for the most part.
Excerpt: I bought the 5N for storing my photo library and work files. It replaces a home built Windows file server, which while it worked fine was a pain to upgrade or replace failed disks. The 5N was very easy to setup and get going. My primary reason for getting it was so that I didn't have to deal with failed hard drives. The 5N does that very well, pull a bad drive, plug in a good one. I even have dual disk failure enabled.