Summary: The connection is not stable. Sometimes I have to restart the server in order to reconnect. I have never succeeded to connect to the server by Mobile with Android and iPhone4s. The support is not good. No one gives me response for my question.
The company may not exist any more. No method of contact works.
30 March 2014
Summary: Avoid this product like the worthless door stop it is. I had a problem getting it the set up. The documentation it came with and online is minimal and the steps they say to use do not work. I sent in a support question weeks ago, they have never answered. I went to their Facebook page and added another comment to the long list of people waiting for months to hear from the company.
Summary: I bought this because it had higher ratings than other NAS home units on Amazon, it's supposed to be easier to use than others. Am not a tech professional but have set up my own networks, reconfigured PCs, etc. So far this experience is very poor. PROS 1.The unit looks nice...white with lots of flashing blue LEDS. 2.The unique "key" system does allow set up w/o making changes to your network set up or firewall. 3.
Summary: With the new baby and the tons of media that I now really do not want to lose, went in search for an affordable media storage solution and this certainly fits the bill. Went with the 4TB as you really cannot have too much. The wireless functionality is excellent!!! Love that I can get from any computer in the house. Only reason it is 4 and not 5 stars is i havent had it long to judge reliability.
Summary: First time I'm compeled to write a product review, and it's not for a good reason. I'm a software user experience designer and sysadmin level on Mac, Windows and several flavors of Linux. So when I tell you the user experience sucks, it's not coming from a noob. Marketing polish aside, this has to be one of the worst product experiences I've had in some time.
Summary: March 2011, I purchased the 4TB unit in Feb. and have used it for about a month. The product probably should get 5 stars because it's easy to setup and use as described. I'm using Raid1 (2TB mirrored) and counting on the server being a primary backup for our home computers and a remote access for our family away from home. The internal drives are Hitachi which were manufactured in 2009, so half the Hitachi warranty was over when received.
Summary: Bought this a week back to set up a central data repository for my home... and there are Macbook, iPad, android, windows 7 and XP. Lot of photos, movies, mp3s and other files. Set up: Easy. I use in Raid-1 mode. The other options are Raid-0 and JBOD Just a Bunch Of Drives ). Hooked the network cable, it found the IP, and ready to go. Created two accounts. Sharing is easy across user accounts. Initial data load : Annoying ! when myDitto client software works, it is fine.