Reviews and Problems with Buffalo TeraStation Pro II
Showing 1-8 of 8
Product and technical support sucks... Don;t waste your money
22 May 2015
Summary: product was unstable right out of the box. Talked to technical support they were un-knowledgable un-helpful and arrogant. They were unable to resolve the issue and the product is now a brick in my closet.
Summary: I bought a TeraStation Pro (TS-2.0TGL/R5) in August 2006. Jeremy at Buffalo Technology assured me that it would be compatible with the Mac operating system. I own a small graphic design studio and though that the server would stave off worries of running out of space for at least 7 years.
Summary: Bought a TeraStation Pro unit. Had problems within a couple of months - constant 15 hour long rebuilds of the RAID - during which the unit was useless. RMA process was not completed because Buffalo never sent the key to open the unit.
Summary: Ultimately, you'll regret making this purchase. If the device should ever fail (in our case, we had our first drive failure within the first 6 mos of purchase) you'll be forced to deal with Buffalo's HORRIBLE technical support and customer service departments.
Summary: I am on the phone with Buffalo right now. If a Buffalo device is out of warrantee, it is a boat anchor. They give lifetime support, but will not sell you any parts. If your hard drive controller fails you can not buy a replacement. Buffalo says you are on your own good luck?
Summary: I own three buffalo NAS products. I purchased a 300GB LinkStation approx 3 years ago, a 1TB TeraStation Pro about 20 months ago and a 1TB TeraStation about 6 months ago. I used my LinkStation for backups of my data files, but it starting acting a little buggy (I could not access password-secured...
Summary: My second one died yesterday after I turned it off before a power failure. After 4 hours with tech support, they are replacing it again. Data probably gone. It was a month old which is a month longer than the first one lasted.
Summary: I have 3 terrastations and all three have failed. Fortunately 2 of them have failed in the way they are supposed to and I was able to recover the data from the remaining disks. However, with this one I discovered the weakness of RAID 5.