Reviews and Problems with Buffalo TeraStation Pro II
Showing 1-10 of 18
Product and technical support sucks... Don;t waste your money
22 May 2015
Summary: product was unstable right out of the box. Talked to technical support they were un-knowledgable un-helpful and arrogant. They were unable to resolve the issue and the product is now a brick in my closet.
Summary: We have two terastations (Live and Pro II) in our office and have had each for about three years. They run 24x7 (except during hurricane warnings when I shut them down and store them in a dive case) and I've never had a problem with either one of them.
Works reasonably well with Memeo Software. Support is beyond attrocious.
Fitz the Robot, Amazon
15 October 2009
Summary: I own two Buffalo TeraStation Pro II's. The devices work reasonably well with the supplied Memeo software. However, support from Buffalo is among the worst I've ever received. They are rude, arrogant, and obnoxious on the phone.
Summary: I bought a TeraStation Pro (TS-2.0TGL/R5) in August 2006. Jeremy at Buffalo Technology assured me that it would be compatible with the Mac operating system. I own a small graphic design studio and though that the server would stave off worries of running out of space for at least 7 years.
Summary: Bought a TeraStation Pro unit. Had problems within a couple of months - constant 15 hour long rebuilds of the RAID - during which the unit was useless. RMA process was not completed because Buffalo never sent the key to open the unit.
Summary: Ultimately, you'll regret making this purchase. If the device should ever fail (in our case, we had our first drive failure within the first 6 mos of purchase) you'll be forced to deal with Buffalo's HORRIBLE technical support and customer service departments.
Summary: I am on the phone with Buffalo right now. If a Buffalo device is out of warrantee, it is a boat anchor. They give lifetime support, but will not sell you any parts. If your hard drive controller fails you can not buy a replacement. Buffalo says you are on your own good luck?
Summary: I had to return mine. I should have done more research first, but was shocked to discover it doesn't support NFS, which is critical for Unix connectivity (particularly non-Linux, since Linux can limp along with the SMB connectivity).
Summary: See my review for the 2TB version of this product. In a nutshell - this NAS product doesn't support NFS, which makes it unsuitable for many NAS environments including Unix (although you can limp along with Linux SMB support) and VMware. Plus it's overpriced.