Been Satisfied and Tech Support has been Awesome for me and my experiences.
15 December 2014
Summary: These are great. A lot of bad reviews, but I have been very happy with mine. It has had a few problems here and there, but I have found great tech support. I bought other products from Buffalo because their support. Experience has been great for me. I have have 4 Buffalo NAS devices and one wireless router and been happy.
Refuses network connections in the middle of heavy data transfers
Gary Brazzell, Amazon
26 June 2014
Summary: Compares very poorly with much less expensive NAS devices. Couldn't use it for shared files because it throws major write permission problems with every folder. After we upgraded every computer to Windows 7, we can't use it for backups anymore either. Everything about this thing is unexplainable. For some reason, we could run backups from Windows XP machines.
Cons: After a little over 2 months of use the 4th drive died, talking to tech support and getting an RMA was easy enough. They say turn around time should cap off around 4 weeks. Fast forward 4 weeks and I'm inquiring on the status and the first 3 people I speak with tell me they never got the proof of purchase (I had sent it in twice). Then they say they had the PoP but never got the drive. I reply with the tracking info that clearly states they got it and it was signed fo...
Summary: I love this NAS drive. Works great, Bought it with the case dented but no problems so far. Lots of room and transfers files fast. Never any buffering. And got it for a fraction of the price of a new one.
Summary: i bought 2 of those the product works and it all good untill you it fail or if you need any kind of costumer support. the representitives are rude and condecending. you cannot get anything from them without your credit card. i had a disk fail and i sent them the old one after 2 weeks of no respond i called them and asked them what was the issue, their reply was " the disk was back oordered and you'll get the new one when you'll get it, we do not have any ETA" what kind...
Summary: I have purchased three buffalo NAS products, a 300GB LinkStation, 1TB TeraStation, and a 1TB TeraStation Pro. I used my LinkStation for backups of my data files, but it starting acting a little buggy (I could not access password-secured directories reliably) so I purchased the TeraStation Pro thinking it would be more reliable. Since it is a RAID enabled device, I stored all my data on the TeraStation Pro.
Summary: For some unknown reason, the drive reboots itself about once or twice a day, usually when it's not being used. I've reviewed the logs, but can't find any clue. Other than that, it's quick to set up, has good performance (although RAID 5 is slower than other modes because the checksums have to be calculated). It has a simple, easy UI, and no other problems.