Refuses network connections in the middle of heavy data transfers
Gary Brazzell, Amazon
26 June 2014
Summary: Compares very poorly with much less expensive NAS devices. Couldn't use it for shared files because it throws major write permission problems with every folder. After we upgraded every computer to Windows 7, we can't use it for backups anymore either. Everything about this thing is unexplainable. For some reason, we could run backups from Windows XP machines.
Very easy setup out of the box and reliable little system
Elizabeth B., Newegg
18 June 2014
Summary: I would definitely buy a Buffalo product again and would recommend this to someone looking for a Home/Home Office NAS system. I do not use any streaming connectivity or try to use it for publicly hosting any files for others to access. I cannot give feedback on its performance in those roles.
Pros: I bought this to replace a dying HP Home Server that was primarily just being used as a NAS anyway. I have this for central storage for home and work, mapped as multiple drive segments, accessed by a Windows Desktop, a MacBook Pro (using Time Machine), an iPad, and two Android phones. It also serves as my central iTunes Library storage. It's been *very* reliable. The administration pages includes way more features than I have the current knowledge to use, but it was q...
Cons: I've had no issues with the system over this first year. (Knocks on wood).
Cons: After a little over 2 months of use the 4th drive died, talking to tech support and getting an RMA was easy enough. They say turn around time should cap off around 4 weeks. Fast forward 4 weeks and I'm inquiring on the status and the first 3 people I speak with tell me they never got the proof of purchase (I had sent it in twice). Then they say they had the PoP but never got the drive. I reply with the tracking info that clearly states they got it and it was signed fo...
Summary: I love this NAS drive. Works great, Bought it with the case dented but no problems so far. Lots of room and transfers files fast. Never any buffering. And got it for a fraction of the price of a new one.
Summary: i bought 2 of those the product works and it all good untill you it fail or if you need any kind of costumer support. the representitives are rude and condecending. you cannot get anything from them without your credit card. i had a disk fail and i sent them the old one after 2 weeks of no respond i called them and asked them what was the issue, their reply was " the disk was back oordered and you'll get the new one when you'll get it, we do not have any ETA" what kind...
Summary: For some unknown reason, the drive reboots itself about once or twice a day, usually when it's not being used. I've reviewed the logs, but can't find any clue. Other than that, it's quick to set up, has good performance (although RAID 5 is slower than other modes because the checksums have to be calculated). It has a simple, easy UI, and no other problems.
Serial number required for vital setup software. I can't find the unit on the network. Very poor decision.
Mike Westonhouse, Amazon
23 November 2013
Summary: I can't get this unit setup because Buffalo Locks down the vital setup software and requires a serial number to get it. I could probably get the serial number if I could get into the web admin screen however I can't because I need the software to find it on the network. It's a catch 22 There is no reason to do this as the software only works for the Buffalo RAID system so is the true intention some kind of big brother 1984 or NSA spying on customer program?