Good price, decent speed, USB performance and support is horrible
YTSEJAM "Jeffro", Amazon
11 May 2014
Summary: I do like this unit. The xfer speeds on my LAN are better than the Nasduo v1 I had for years and years (doesn't look NEAR as nice tho). My Nasduo started disappearing from everything except Raidar, and after many, many hours of trouble shooting, drive swapping, etc, I gave up. I put the same two 2tb drives in the linkstation, and it just works. Now, the huge downfall of this unit for me after about 2 weeks of owning it, is the horrible USB support.
Summary: I bought this mainly to back up my CD collection.I use a MACbook Pro.I'm competent,but found the whole set up complicated.The manual has not been well thought out - the username and password for the device don't appear until over half way through, by which time I'd already contacted Buffalo Support twice.I found the user interface clunky and non inuitive.It might be the Mac but I found that tracks went missing during transfer and some lost their tags/track info etc.which...
Summary: This device has great things going for it, but I will list some pros, but this device can best be defined by its cons. Pros: Its a Network drive, which runs itself has its own fans, raid setup, user based access and even gets its own IP address automatically. Some of its pros are also cons like its automated seemless performance --- no need for a techie interaction to get it to work is a double-edged sword. Cons: 1. Website administration it is laggy and sucks.
Summary: When receiving, the software was outdated, pretty typical you say. I needed help in discerning the serial number of the unit, which is required to download some required files from their website.Though, I do have to say the telephone support was excellent and stayed with me through every step of the process to get it up and running. Also it wasn't clear that the unit doesn't support 4 TB drives, 3 TB drives is the max. Since getting it up and running, it's running well.
Handles most of my needs but there are some issues that you need to be aware of before purchasing
J. Morse "Rabbit_Reader", Amazon
9 April 2013
Summary: The unit is fairly easy to setup. It does take a little bit of patience. Once you install your first hard drive the unit will take some time to prepare the drive before you can set anything. Also, the instructions for this unit really need some proof reading. The LED indicator lights on the box have nothing to do with the descriptions in the instructions. Once the system is setup and you've built some folders you are ready to add your mirror hard drive.
Summary: I bought this due to the active directory support. There isn't, and the work around they gave didn't work. Call support 4 times hung up on 3 of the times, the 4th the guy just told me it doesn't work. For home use this would be fine, I bought it for small remote offices to have home directories and backups. Won't work for that.
Summary: This product is not for the faint of heart. I consider myself reasonably savvy regarding computers and tech but have had no formal education. An enthusiast if you will. However, Buffalo has made the setup of this product sound much easier than it really is. First you must have a wireless router that allows for UPnP (universal plug and play) which doesn't normally come with your run of the mill $25-$50 router. This is just a fair warning for you all.
Summary: Storage function is reliable, but included third party products, particularly Nova Backup, lack any support from Buffalo. If they are going to include it and advertise it and you are going to pay for it, Buffalo should support it. They tell you to call Nova, but they don't return calls. Right now I'm simply dragging over the folders to the NAS for backup unitl I find a better solution - not an ideal situation by any measure.