Reviews and Problems with Buffalo LinkStation 421e
Showing 1-10 of 28
This device is NOT plug and play. If you have data on your hard drives, it will get WIPED CLEAN!!
Stephen Tsai "peebs", Amazon
1 week ago
Summary: I'm pretty tech savvy and was really hopeful that I would have a good experience despite all the bad reviews but unfortunately, I too have had a bad experience with this Buffalo LinkStation product. My previous iOmega enclosure failed after 7 years and I was purchasing this enclosure as a replacement. The two HDDs were still good and I was expecting to just plug and play the HDDs into the new Buffalo enclosure.
It does not work with external USB HDD !!! (unless you own Buffalo USB HDD)
Tomas Masar, Amazon
22 July 2014
Summary: Answer from Buffalo support is self explaining: "Thank you for contacting the Buffalo Helpdesk. Buffalo external USB drive are recommended. Others USB drives are not supported may be they work may be not If you have any additional issues or feedback please do not hesitate to contact us again Regards" I tried all brands of USB drives I had at home. NONE has worked WD, Samsung, Seagate.... on both USB 3.0 and USB 2.0 ports...
Summary: So now I'm out a little over a hundred dollars for this brick because it's outside the RMA window. Buffalo had a good reputation in the past, maybe that's where it is still.
Pros: Theoretically, a great NAS and media server.
Cons: Brick out of the box. Because I could not afford to buy the drives at the same time I bought the device on sale, I had to wait a month or two to get the unit setup. That was a huge mistake. The firmware was corrupt out of the box. First call to tech support ended up with downloading a new firmware version and being told the software would 'find' my device on the network. Not what I read, but ok we'll see. Tech was wrong, the device has a RANDOM SUBNET ASSIGNED. You wi...
Summary: Tech support consist of updating your firmware because that's the cause of all problems. When that doesn't work have fun waiting until they contact you AT THEIR CONVENIENCE.
Pros: If you hard power it, mine at least, will last 4-8 hard powers. Unfortunately if you have the latest firmware Buffalo Tech support can't do anything for you.
Cons: If you want it to work for more than a month with the power on then you are looking at the wrong company. It will freeze and when you convince yourself to pull the power and plug it back in hopeful that it will still contain your information....good luck.
Summary: I am extremely disappointed, perhaps I got a bad unit but I spent many hours, at lease 10 configuring and getting the NAS up and running. The documentation is poor. I rebooted it and it failed to boot. At this point I have no confidence in the product and would not risk putting my data on a product that is this flakey and poorly designed and executed.
Buffalo too incompetant to update their own firmware
M. Bartlett, Amazon
30 April 2014
Summary: I guess i did not do enough research on this product because i have one with the old firmware which out of the box, does not work, you need to do a file modification on a ini file to get their own updater to work properly. Amazing how things like this get by QA, which seem's more like none was done... See: [...] And note on newegg here [...] then have fun even trying to register on their forums since they ask you a question i certainly don't know the answer to.
Summary: The first thing you would notice is how small it is and look and feel is very flimsy. It is mostly cheap plastic enclosure. I installed one WD 3TB red drive into it and fired it up. The unit was in emergency mode. What was the emergency? It should boot normally and should have allowed me to initialize the new disk. It did not happened. Thus I followed the below labor: 1, I started the firmware update program.
Pros: Nice simple design. Nice option set. Not a horrible interface. Tech support was pleasant and answered quickly.
Cons: Set it up and started transferring files. 3.5 hours later it transfer stopped and lights on front of unit indicated firmware corrupted. Call Buffalo support. Seems like nice people. Followed their recommendation to update the firmware. Still got blinking light. Interestingly enough, could still see device and access was restored, but firmware corrupt lights kept blinking, so.... Followed their recommendation to update firmware again and also wipe the unit. After that,...
Summary: Be aware of this storage device. Has great price, and great storage capacity, but if you have AT&T U-verse, the minimal and basic instructions can't help you get it working, it is not compatable with the U-Verse router, apperently Buffalo customer support can't explain how to get it working either, have tried contacting them and have heard nothing back. There is no info on any of the spec pages to inform of this issue, you won't find out until after you purchase it.