Summary: I've always had great experiences with Buffalo and will continue to buy their products, just not their NAS devices. There are way better options out there. Of course you'll have to spend a few more dollars, but in the end it's worth it. This NAS failed on me numerous times, mainly due to power outages... Yes, I have a battery backup but it only helped if I was there to power down the device before the battery died.
Summary: This junk should have never released to the market. problems encountered : Unable to connect to the cisco router need to pay cisco $49 to set it up. the drives cannot be formatted . some of the menues are in Chinese (what???) It took hours to update the firmware and the bottom line after spending 5 hours on the phone with the tech personal the device still does not work. waste of time and money.
Summary: Wish I could post ZERO stars! I have had this product for 14 months and now it suddenly won't let me log in. After a week of back-and-forth with several online solutions and their tech support, I am now told that if I ever want to see my data again I have to pay a third party. The last smart-alecky tech was highly insulted when I politely asked him to not hang up after he gave me factory reset "instructions" (which aren't even published) because I didn't think they would...
Summary: I have had the device for about 5 months when the first problem happened. I had the device configured as a RAID 1 mirror and one of the drives showed a fault. It had to be re-initialized and rebuild itself. I was able to do this and all the data was intact. Anyway, the same thing happened after 8 months and then again at 10 months. I began to see a pattern here.
Summary: We have used the cloudstore for some months attempting to get it to work. The cloud never quite worked on our iPhones and iPads. It would sometimes access the music but most of the time it would try and access nothing. As a remote disk it sometimes worked but often went into "thrash mode" the disk would spin and spin and access was so slow that it was almost useless.
Summary: Combines the easy to use Pogo software with a very robust hardware solution. Has worked flawlessly since I installed the product. I had searched for a number of years for my own personal cloud solution. This one is EASY TO USE and works great!
Summary: This is an irritating device simply for the fact that it's *so close* to being a great device. For the price it packs quite a bit of functionality. However, the security features need improvement. In short, be very careful before you use this device to share files which might be even marginally sensitive.