Reviews and Problems with Apple AirPort Time Capsule 2nd Gen 2009 (A1302) / MB764 / MB765 / MB996
Showing 1-10 of 14
will die within 13-24 months
1 February 2012
Summary: This product will die unexpectantly on you. I was shocked when mine randomly quit working and I was furious when I found a forum (on apple's website under discussions.apple titled "Time Capsule Dead??") showing 74 PAGES with approximately 15 posts per page of people with the exact same problem. Phone support from Apple provided no help. How could Apple have such a defective product and do nothing about it???
Summary: It was a reasonable product while it was working. Although there are few benefits to this over an airport base station with an external drive attached, which is cheaper and is upgradable. Mine did what it was supposed to do. It took me a while to configure it correctly with my Mac and PC but generally I had few issues. It would sometimes need to be reset and a lot of the firmware updates from Apple caused it to fail for short periods.
Summary: My Time Capsule has died after 18 months. Apparently the power supplies overheat and die. I'm not the only one either. As of this writing there are 16 pages of complaints about dead Time Capsules in the discussions section of [...]. If you've got the money to replace this thing every year and a half, enjoy. In my case though, I definitely didn't get what I paid for and won't be replacing it.
Avoid - This product is one big headache and does not work as advertised
Tell It Like It Is, Amazon
14 February 2010
Summary: I am a computer savvy person. This device does not work right out of the box. After 3 hours last night on my own and 2 hours today with Apple care, it was determined by Apple that I needed to return the product because they could not get it to work. I tried using it with a brand new macbook and a year old macbook. Both were unsuccessful. This product cannot continuously connect to the internet. Many many many others have had this problem.
Caveat Emptor: Product fails, little help from Apple.
Christopher Hart, Amazon
14 February 2010
Summary: Like other reviewers, my 1TB Time Capsule died after 19 months of normal use with a bad power supply. While the Time Capsule _is_ covered if you have AppleCare on a Mac desktop or laptop, it only guarantees you a replacement product - not recovery of your data, even if the drive in the Time Capsule is fine. For a product whose dominant purpose is to provide a backup of your data, the quality of this product and the service provided by Apple is simply unacceptable.
Summary: i bought this to replace my airport extreme base station. i didnt have any problem setting it up since i duplicated my aebs settings but i felt that my wireless connection was slower than before. i also had several problems with my internet going down. apple was helpful but since it was a continuous issue, they suggested to exchange for a new one. instead i just returned it. i couldnt be bothered with the aggravation since my aebs worked fine.
time capsule is a scam - apple should not release products being tested
Marcelo A. Garcia "molho", Amazon
20 November 2009
Summary: ok i bought this thinking it was a solution for backup and other purposes here are the reasons why i rated this so poorly 1 - you can't transfer multiple large files. time capsule simply freezes and once it does... oh boy, you have to reset it like three times 2 - it heats more than my oven. i live in brazil and we at the studio managed to fry an egg on top of it 3 - transfer speed is slow. really slow basically its always bugging.
Summary: Unless I'm missing something, Apple's Time Capsule is nearly worthless as a backup device (primary reason my wife purchased it). For this thing to connect to a Mac computer, one apparently needs a fully working operating system (with Time Machine software), a fully working internet connection, and a fully working wireless connection with the latest updates - one or all of which might not be available following a serious computer crash or failure.
Summary: When the Time Capsule works properly, it's great. Unfortunately, this is a rare occurrence. This was a complete hassle to set-up right out of the box. My Apple Care plan for my Mac covered the Time Capsule too, and boy was I glad. I had to call in several times to troubleshoot the thing. It's VERY flaky and needed to be re-setup roughly once a month. And yesterday it finally died. It powered down after being on for a few months.