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5.1* out of 10

Xerox WorkCentre M20

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Reviews and Problems with Xerox WorkCentre M20

Showing 1-3 of 3
Overall 2

Made of Plastic

Dee, Amazon
7 July 2011
  • Summary: We have owned this machine for 1 year - ran 19,000 copies in that time period. Xerox claims it will run 20,000 a month - it has broken TWICE - plastic parts both times.
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Overall 8

Big things on a small box

Mike, Amazon
4 February 2011
  • Summary: I was a service technician for a year and a half on this product. It can be a bit difficult sometimes feeding paper out of the main paper tray and the bypass feed doesn't like card stock, you have to give each page a bit of a push. Also over time the cooling fan blows dust into the optics in the scanner bed, this makes your copys light.
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Overall 2

If it delivered as advertised, I would have kept it.

S. Farris, Amazon
25 October 2009
  • Summary: I bought this machine because they took my old Xerox copier as a trade in- it has been two months, and I am waiting on a replacement copier so I can send this hunk back to the factory! Why? 1) the Fax to email JUST DOESN'T WORK. The machine is advertised as forwarding faxes to email. A great feature in our building, saving steps and paper. But it only works with a PC server- something that is not advertised or in the manual. It simply won't provide this function.
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