Summary: 1. The interface for scanning is terrible. It is totally different than the fax interface (which is also different than the copy interface), and ignores buttons that would be helpful. On top of that, the options for scanning to USB or network or SMB are all different, with different interfaces. While it technically can scan to an SMB server, you only get one option of resolution/color/file format and getting to the settings for that is through many layers of menus.
Pros: It has worked well as a printer for the last couple of years. The scanner works well, although the bed had to be replaced (luckily under warrantee).
Pros: Pretty reliable, although we have begun having occasional issues with the ADF, although it's been here longer than I have
Cons: For network scan, software requires administrator privileges on local machine-completely unacceptable for a business environment. Scan to a network share isn't available on this model. We use the scan to usb drive function as a workaround. The software has the hideous visual appearance of windows 3.1.
Cons: I have a Xerox multi-function Laser at work. The software to support printing, and especially scanning is grotesque. Plus, every time someone powers down their computer, the scanner software disconnects from the printer and we have uninstall, reboot, and reinstall. This is ghastly, and I'll be replacing this Xerox with another brand. Xerox telephone support has been accessible, though they' completely failed to solve any problems in 3 different calls. The last call, t...
Cons: After running it for about 2 weeks, we noticed faxes stopped coming through and the line was busy. Power cycling it fixed it .. now, when we receive multiple fax pages, some of the pages are cut off and it drops entire pages sometimes. Called into Xerox and they told me this is a "Depot Printer" ... which basically means you have to take it somewhere to get fixed.
Pros: Very nice small office machine. Decent speed, but a tad slow on single page prints prior to a warm-up. Scans without issue, and will likely replace a dedicated in-office fax machine, but the faxing functionality hasn't been tested yet.