Scanner/Copier (fax) quit working after 1 year 2 months
Jacob L., Newegg
19 July 2014
Pros: Worked wonderfully the first year. Used daily for printing multiple page invoices, scanning documents to email for customers, as well as making copies.
Cons: 2 months out of warranty and the scanner no longer works properly. The scan reader moves as it should, but does not scan. Now, all I have is a over sized printer that will not scan, copy, or send a fax.
Cons: It pulls multiple pages when printing and also when scanning. It is really slow to start. Things won't fax there that fax on first attempt with our other all in one. I can't believe its highly rated, its a complete disappointment across the board.
Summary: Purchased for a customer's home office. What should have been a 15 minute setup took me about an hour due to how xerox has setup their hardware. It isn't a bad thing though as I have worked with similar stuff in the past, just don't expect scanning to be as plug and play as you'd like. The software included isn't really the easiest solution as well.
Pros: Twain is a pro and a con here. The printing is excellent, the scanning is not so much. This is a twain support machine so there are tons of ways to connect to scanning here. Unfortunately the default software may be something a lot of office IT people have a difficult time setting up the first time.
Cons: I only docked this by 1 egg as the instructions for setting up network scanning are terrible. In fact, with the software cd's that came with my printer and the online instructions, it is impossible to set this up. All I did was set a static IP and download a free open source twain compatible scanner interface and was done.
Summary: There are no windows 8 drivers as far as I know. Windows 7 drivers seem to work on windows 8 though. The web interface is KLUNKY and has different options to the front panel. The whole software/driver/panel interface feels like it's hacked together by a bunch of different people who don't talk. Scanning feels like an afterthought, although it's what I use it for mainly. Printing works well.
Pros: It has worked well as a printer for the last couple of years. The scanner works well, although the bed had to be replaced (luckily under warrantee).
Cons: I have a Xerox multi-function Laser at work. The software to support printing, and especially scanning is grotesque. Plus, every time someone powers down their computer, the scanner software disconnects from the printer and we have uninstall, reboot, and reinstall. This is ghastly, and I'll be replacing this Xerox with another brand. Xerox telephone support has been accessible, though they' completely failed to solve any problems in 3 different calls. The last call, t...
Pros: Very nice small office machine. Decent speed, but a tad slow on single page prints prior to a warm-up. Scans without issue, and will likely replace a dedicated in-office fax machine, but the faxing functionality hasn't been tested yet.
Summary: I freed up so much desk space getting rid of the fax machine and flatbed scanner. I have a large Xerox Phaser color laser printer and knew the quality was excellent. This too has proven to have excellent printing capability, a quick and easy to use fax and multiple page scanner. I'm very happy!!