Excerpt: This was my first XEROX printer. I thought it would be ideal for my small business with medium scanning and printing load. We scan around 40 documents per week and around 30-40 pages per week. While printing works fine, this printer does not have auto duplexing feature. On top of that, the document feeder, which is very critical for scannnig documents, causes paper jam.
Excerpt: WORST machine I ever used !! Paper jams all the time. Document feeder constantly grabbing paper it jams and rips. If I had a nickel for every time it grabbed and jammed and tore my documents I would not have to work. They must be defective seconds that are being sold. they should all be recalled and refund our money. Sad excuse for a "business" quality all in one. DO NOT BUY ONE.
Excerpt: I go through paper and toner because it constantly jams. Every time I scan, it grabs and rips the paper. Why isn't there a recall on this? I see others have the same problem? I wish so much you come up with one that doesn't have defects!
Excerpt: Our company is a Xerox fan. This printer is our first all-in-one and we have had it only 1-3/4 yr. It was repaired/serviced at 1 yr and issues have re-occurred. The scanner has never been usable. the copies are good quality and the fax functions properly. HOWEVER, we continue to have problems, even after repairs... the paper rolls up and jams so we lose 2pgs per copy, when the tray is 1/2 full it either does not print or takes forever, and the feeder no longer works.
Excerpt: This copier does everything it is supposed to do. The automatic direct feed works great on any size of paper or a stack of papers with multiple sizes in it. I never have problems with it jamming. It is easy to use but I needed technical support setting it up to send emails from the scanner. Otherwise great.
Excerpt: I would highly recommend the purchase of this machine for its copying, faxing and scanning features. I only use Xerox products because of their durability and long-lasting service. I have been in business for over 25 years and have only owned 3 copiers and all of them have been Xerox machines.