Excerpt: This was my first XEROX printer. I thought it would be ideal for my small business with medium scanning and printing load. We scan around 40 documents per week and around 30-40 pages per week. While printing works fine, this printer does not have auto duplexing feature.
Excerpt: WORST machine I ever used !! Paper jams all the time. Document feeder constantly grabbing paper it jams and rips. If I had a nickel for every time it grabbed and jammed and tore my documents I would not have to work. They must be defective seconds that are being sold.
Excerpt: I go through paper and toner because it constantly jams. Every time I scan, it grabs and rips the paper. Why isn't there a recall on this? I see others have the same problem? I wish so much you come up with one that doesn't have defects!
Excerpt: Our company is a Xerox fan. This printer is our first all-in-one and we have had it only 1-3/4 yr. It was repaired/serviced at 1 yr and issues have re-occurred. The scanner has never been usable. the copies are good quality and the fax functions properly.
Excerpt: This copier does everything it is supposed to do. The automatic direct feed works great on any size of paper or a stack of papers with multiple sizes in it. I never have problems with it jamming. It is easy to use but I needed technical support setting it up to send emails from the scanner.