Excerpt: It keeps losing connection with the eService. It won't allow me to email from the printer - see above. Imbedded fax will not save "always print report", which wastes time for me because I need the confirmation as well as the failed reports. Won't print on envelopes using the default envelope settings. I have to chose custom. When scanning a small item, like an ID, it scans landscape unless I put it in the center, bottom part of the scan bed.