Summary: If you are considering purchasing this unit from Newegg, I would recommend having yourself evaluated by a mental health professional and being placed under observation for at least 24 hours. If you aren't crazy before you buy it, you certainly will be after.
Pros: I purchased the Xerox ColorQube 8700x to replace a failed Xerox Phaser 8560 MFP. The Phaser had provided years of service and the ColorQube 8700x was the recommended replacement. I'm a fan of the Xerox solid ink technology. Another positive is the ColorQube is made out of metal and plastic- gener...
Cons: The ColorQube 8700x failed catastrophically within two weeks of its arrival. It began as poor (ghosting) print quality and quickly degenerated into a failure of the machine to even turn on. The first visit from the Xerox repair tech was 24 hours in coming, and he was not able to repair it. We suf...
Summary: Our machine was installed with no instructions on how to use it. Will not print when coping a 1/2 sheet of paper, keeps sending "Original size not detected" message. Xerox installed new software for this problem, worked for 1 week,now it's back to not coping small notes.
Terrible Printer - unreliable, noisy and poor print quality sometimes
29 August 2012
Summary: This printer was the replacement of our aged C2424 printers. We had 6 of those and 5 were very reliable - the other was junked after 5 services under warranty by Xerox after 12 months as uneconomic to repair.
Summary: It jams all the time. It's Loud! It Takes ink off the pages of color copies. We just got it and Xerox has already ordered several parts to try and fix it. It's Ridiculous!!!!! I want my old copiers back!!!
Summary: We purchased this printer about 2 months ago and Xerox has already had to replace the unit once due to bad components. We have had the replacement printer now for about a month and we still are having issues with the top scan feeder jamming and the display going wacky till we reset the power to the...
Summary: I've had it all of 6 days (I'm the only person using it in our firm) and have had nothing but problems with it! Error codes daily which requires me to turn it off and restart it (because have nothing better to do with my time).