Summary: I've been using this in a business that prints a lot of things for almost 2 years now and for basic printing, it works great. The only thing I don't like is that you have to get on the computer to setup the speed dial.
Summary: I purchased this printer pkg with 2 toners and it came with eConcierge BUT the eConcierge didn't include the already purchased 2 toners. I have to purchase 2 more toners to qualify for eConcierge.
Had it for two years. Seems like a tough printer. Happy!
Dana Humfleet "dana7", Amazon
9 October 2013
Summary: I use it quite quite a bit for the home office - Scanning and printing. No FAX (who does that anymore?) It seems tougher and more "commercial" than a lot of others I looked at. Bought from Adorama - They correctly answered a question over the phone before I bought it and shipped quick.. Likes: Double-sided scanning, Double sided printing, wifi connectivity. Have had zero, ZERO paper jams in the printer since I got it. Supplies are easy to get.
Summary: It took tech support 1 hour to get the firmware update into the machine. The network scanning software is forgettable. The unit is not compatible with the scan to email function, with Google, Yahoo, ATT, MSN and Verizon mail. In fact no service using a different port than 25 on the outgoing mail server will function. At this point that is the majority of the big email providers. Save yourself a headache. ++++++++++ Update..
Summary: I'll try and keep it short. Used brothers all the time at our sites but wanted to find something a little more "dependable" for long term usage. Well...I was wrong. First one started to die a horrid death not even a year into usage. Basically the paper tray wouldn't feed straight and had to use the bypass. Spent 2 day's trying to update my warranty information just be told I had a depot warranty anyway. So on to finding the depot support in my area.