Summary: Cons: Full of bugs. I have spent hours, on several occasions, trouble shooting this printer/scanner with and without Samsung on the phone. If you buy this, DO NOT install the universal drivers, even if Samsung support tells you to. The universal driver will cause problems later on, I promise.
Summary: PURCHASED THIS ON AUGUST 14, 2014. WORKED FINE...THEN ON NOVEMBER 1, 2014, THE FAX FEATURE STARTED HAVING LINES ALL OVER SENT AND RECEIVED FAXES. CALLED CUSTOMER SUPPORT; THEY SAID I WOULD HAVE TO MAIL THE MACHINE BACK TO THEM FOR REPAIR. I EXPLAINED THAT I WORKED AT HOME, AND NEEDED THE MACHINE.
Pros: It apparently prints the same, and looks exactly the same as the wireless printer it is imitating.
Cons: 1) Not a wireless printer as claimed. 2) Ships without required componants for use, such as a USB CABLE! 3) Uses some sort of nonstandard USB cable. 4) Priced by Newegg at the MSRP of the Wireless printer it is imitating.
Excerpt: selected this printer because of a previous great experience with a Samsung printer. This printer has given us nothing but trouble... it kept saying that there was an issue with the connection between the printer and the PC....
Disappointed - Clumsy Machine that does not work well in an office
Bill Chapel, Amazon
26 June 2014
Summary: I purchased this printer as second for my office. While the print quality is good, its very difficult to print envelopes, it jams (its not actually jammed, it gets confused), I was looking for an upgrade to my aging brother printer. I generally like Samsung products. However, this one falls short.
Summary: This printer is horrible. Have had it for only two months constantly paper jamming. Under warranty but cannot exchange only service. Service guy cannot fix after two attempts. What am I to do? Service center is not helpful at all. This is a complete disaster. Stay way from Samsung printers!
Summary: Bought new have Error Code S6-3210 in which nobody knows how to fix or clear code from 3 different phone reps. 2hrs on phone & now they want to send it back????? Also cannot received fax's., Get something else.