Summary: UPDATE: This printer continues to function well overall. BUT, the paper feeder on the top use to scan/copy multiple page documents always jams on me before the first page makes it to the glass. Cheap design flaw perhaps.
Summary: I looked around for quite some time to find a balance in speed and function. This Samsung was a good investment. I bought it for a client and installed it within seconds. Setup was easy due to the packaging and materials. Upon sharing it out, it was up and running.
Summary: This machine replaced an HP MFP 3380 because HP would not upgrade the software to run the scanner/fax on Win 7. Print quality is as good as the HP, but the Samsung is much faster, printing and scanning and is less expensive.
Summary: This is a sad story about planned obsolescence and terrible customer relations by Samsung. Purchased in September 2010, the Samsung 4828 was an excellent printer until earlier this year when Samsung changed the replacement toner cartridges, instantly making my printer unusable.
Summary: I purchased this printer in Feb 2010 and have loved it with the exception of the manual bypass, as previous reviewers have noted it has a tendency to crinkle the paper, and a recent issue with the ADF. I want to make clear that the issue I had with the ADF was my own fault.
Summary: I'm very happy with this printer. It is high quality, prints/scans well, and easy to set up. I got it connected to my network and Mac in 5 minutes. It makes my old HP inkjet multi-function printer (which was only about $100 less) seem like a toy.
Summary: Environment: mixed Windows XP and Mac OS X (Snow Leopard) computers. 1 GB network backbone and 802.11n wireless. Set-up: Configured to use both direct (USB) and network connections with both PCs & Macs.
Summary: Having owned and used this printer for just under a year and printing approximately 300 pages per week, I would conclude the following. Although the printer does give clear copies, it goes through a substantial amount of toner.