Summary: I read some of the reviews here before buying mine at Officemax almost 2 years ago. The only problem I have had, is having to plug in the fax portion of the printer into a phone outlet, and the wall outlet, not wanting to always work. gee. Finally, had a new jack installed, and no problems. I still need to unplug one item, to plug the fax-laser printer in so that I may fax documents. Now on the fax feature, I have to limit the pages to about 8-10 pages at one time.
Summary: I've had this printer for just over 2 years, in an small office setting with low to moderate use only. It was working well, and I especially liked the "Fax to Email" feature which I have been unable to find on any other similar printer. Unfortunately it has developed the "System Error, Cycle Power" problem after 2 years. I've searched on the internet and this seems to be a fairly common problem with this printer.
Summary: I needed a low cost, durable multifunction for my wife's new office. I used to swear by HP, but have become somewhat disenchanted with their newer products. I found this Samsung at a good price on Amazon, and it provided all of the features we needed. The copy quality is good and the paper handling and speed are adequate for our needs, though I cannot understand for the life of me why almost all of these machines don't hold more paper stock. Network setup is a breeze.
Summary: I've owned mine for a year. I have to suspect that half the problem is in the cockpit, or shall we say, user. It's hard to imagine having all these issues without abuse or misuse of the printer. First, I don't think using after-market supplies, especially the toner is a smart move, to save a few bucks. I also have to wonder what kind of duty cycle folks demand of their units.
Summary: I was really surprised at how fast this printer spits out the sheets. I have a color laser from Samsung too and expected the speed and quality to be similar but this laser was much faster. The only thing I regret looking into is that it is not a network scanning printer. I was able to easily set up the scan to email feature which works great too. Good printer for the price. Toner is affordable too.
Summary: I just got fed up with the continual expense and hassles of inkjet cartridges and started looking at laser printing instead. While I like the color of the inkjet and the print quality, the costs were a constant nag and refilling, while thrifty and pretty easy to do, always seems to be needed at the most inopportune time...often right in the middle of a print job. I never got more than 3-4 refills out of a cartridge, so that expense doesn't ever completely go away.
Summary: I loved this printer. We purchased it as an office replacement and had planned to replace all of our office printers with this line of printer. The functionality and the performance was excellent until I found out that there is a known problem with the duplexing unit when I had to change the toner. With certain cartridges, the duplexer will simply fail. The printer then no longer be able to print duplex.
Summary: I have owned this printer for over a year now. We have three teenagers and 3 PCs all networked to this printer. The Network connection works flawlessly with Win7 64 and XP 32. We have printed over 7K pages so far and not even a single jam. Every feature works, even the duplex printing which I was a little sceptical on. 50K duty cycle, networked, 1200 dpi and 5k pages per toner cartridge is the reson to buy this printer.