Summary: It took two (2) years to provide drivers for their existing printers to provide drivers for Snow Leopard. They have yet to provide printer drivers for LION, 10.7 or the new Mountain Lion 10.8. Because of their despute with Apple about patient infringments on ipad et al. They are dragging their feet.
Summary: My Scanner didn't work with Windows 7. There are no automatic updates for Samsung's drivers. Samsung customer service number disconnected me after I told them which product I was using. Samsung Chat said to try back due to the high volume and no customer service agents or technicians are available.
Summary: There's another review just like this. Samsung released a firmware update that prevents non-Samsung toner cartirdges from being used. Customer service denied that there was even a firmware update! Needless to say, this is my last Samsung product!
Summary: First, DO NOT DOWN LOAD ANY FIRMWARE UPDATE from Samsung. They prompted me to install a firmware upgrade for a "bug" in the printer copier. There has been no issue with it. All has been working fine. Until after the install.
proprietary Toners are required via Firmware locking
30 January 2011
Summary: After spending hours on the phone/online with Samsung customer "service" I've learned that the latest firmware is irreversible and makes it so that you are required to buy Samsung Genuine Toners.
Summary: This is a piece of junk, and customer service is even worse. Oh, you want to read the manual? You have to use the html version--no PDF. Oh, and you have to look at it section-by-section; there's no comprehensive version available. "Oh, you want to use the scanner?
Summary: bought it in April with very minimum use of the machine. in August, after a 3 weeks business trip, the machine got an error #02-000 with useless message "Turn off and on". called tech support,the guy was unable to help. then sent to a service shop.
Summary: Nach einigen Schwierigkeiten das Fax zum Laufen zu bringen, tat das Gerät was es sollte - allerdings mit hohem Tonerbedarf ! Nach gut zwei Jahren stellte das Gerät plötzlich seinen Dienst ein. Offensichtlich ein Fehler in der Stromversorgung.