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Samsung-scx-4623f.32791153
6.9 out of 10

Samsung SCX-4623F

Single Cartridge 1,500 Pages Per Cartridge Use Toner: MLT Read more

Best Price at Amazon

Reviews and Problems with Samsung SCX-4623F

Showing 1-10 of 12
Overall 2
2.0

Worst Printer ever

Mr Frugal, Amazon
1 August 2012
  • Summary: This machine has two primary problems: Endless paper jams & pulling more than one sheet of paper through at a time. I would not recommend this printer to anyone. It is a daily frustration.
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Overall 2
2.0

No Support for Mac users

phillip "palmharbor", Amazon
27 July 2012
  • Summary: It took two (2) years to provide drivers for their existing printers to provide drivers for Snow Leopard. They have yet to provide printer drivers for LION, 10.7 or the new Mountain Lion 10.8. Because of their despute with Apple about patient infringments on ipad et al. They are dragging their feet. Keep in mind it will probably take another two years. If you buy this and are a mac user...it becomes an instant door stop.
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Overall 2
2.0

Scanner doesn't work with Windows 7

TAZ, Amazon
24 August 2011
  • Summary: My Scanner didn't work with Windows 7. There are no automatic updates for Samsung's drivers. Samsung customer service number disconnected me after I told them which product I was using. Samsung Chat said to try back due to the high volume and no customer service agents or technicians are available.
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Overall 2
2.0

BEWARE!!!

Brad L Krimmel, Amazon
29 March 2011
  • Summary: There's another review just like this. Samsung released a firmware update that prevents non-Samsung toner cartirdges from being used. Customer service denied that there was even a firmware update! Needless to say, this is my last Samsung product!
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Overall 2
2.0

SAMSUNG customer service STINKS big time

Pinetree "Pinetree", Amazon
7 February 2011
  • Summary: First, DO NOT DOWN LOAD ANY FIRMWARE UPDATE from Samsung. They prompted me to install a firmware upgrade for a "bug" in the printer copier. There has been no issue with it. All has been working fine. Until after the install. I have been buying off-label (Green Apple brand) toner/drum cartridges which save me a bit of money (not alot). I have 2 for backup. Immediately after installing the firmware upgrade, the copier will not recognize the toner.
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Overall 2
2.0

proprietary Toners are required via Firmware locking

Blake, Amazon
30 January 2011
  • Summary: After spending hours on the phone/online with Samsung customer "service" I've learned that the latest firmware is irreversible and makes it so that you are required to buy Samsung Genuine Toners. The firmware does not state that you'll only be able to use Samsung Genuine Toners and I firmly believe they are in the wrong if not for the fact that they're pretty blatantly breaking the First Sale Doctrine.
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Overall 2
2.0

Never Again, Samsung

William Corsair "Will", Amazon
4 October 2010
  • Summary: This is a piece of junk, and customer service is even worse. Oh, you want to read the manual? You have to use the html version--no PDF. Oh, and you have to look at it section-by-section; there's no comprehensive version available. "Oh, you want to use the scanner? Well, the driver is not on the installation disk," according to tech support. "You have to download the scanner driver and install it separately since it's not part of the original installation process.
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Overall 2
2.0

Bad quality

BC, Amazon
21 September 2010
  • Summary: bought it in April with very minimum use of the machine. in August, after a 3 weeks business trip, the machine got an error #02-000 with useless message "Turn off and on". called tech support,the guy was unable to help. then sent to a service shop. for more than a week, the service shop is still waiting for the replacement parts from Samsung. even the repair shop cannot guarantee that the printer will work after replacing the parts!!
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Overall 2
2.0

samsung review

adelfia, Amazon
28 December 2010
Overall 2
2.0

Totalschaden

Anton, Amazon
28 February 2014
  • Summary: Nach einigen Schwierigkeiten das Fax zum Laufen zu bringen, tat das Gerät was es sollte - allerdings mit hohem Tonerbedarf ! Nach gut zwei Jahren stellte das Gerät plötzlich seinen Dienst ein. Offensichtlich ein Fehler in der Stromversorgung. Die Anfrage nach einem Schaltplan wurde vom Samsung Serive negativ beschieden. Stattdessen sollte ich das Gerät nach Wilhelmshafen schicken und da würde es dann kostenpflichtig repariert.
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