Summary: We bought this for my company based on the (mostly) good reviews. Maybe we just have bad luck, but we have hated this printer from day one, and customer service is awful!!!! Printer functionality - We use it with wi-fi, and it takes a good 2-3 minutes before anything will print, and that's when we're lucky enough for things to actually print. At least once a day we have to restart the printer and/or our computers to get the wi-fi to reconnect.
Summary: I bought this one to replace a CLX-6200FW which I bought 5 years ago and used to death. I was surprised by how small and light weight this one was. The cartridges are also quite small and so easy to replace. I didn't think it had the horse-power, but boy was I wrong. We've been running this one pretty solidly for a couple of months and it's working great. The color is exceptional and the image is very sharp. I'd buy this one again in a heart beat.
Summary: . The printer has performed flawlessly since being set up. The setup was easy and fast and required only basic computer knowledge. The printed documents are clear and sharp and printed very quickly. Very satisfied with this purchase.
Summary: I have had this printer for about 6 months now. The first one was defective and had to be sent back. Got a new one and it is just simply a bad printer. I will tell it to print from the Manual Paper tray and it prints from the drawer, I tell it to print landscape and it prints portrait. Every time you change a paper size OR type you have to go through a cumbersome screen to tell it what type/size of paper you are using.
Summary: I bought this thinking, "Hey, it's a Samsung, it is a great product!". Boy, was I wrong. It was heavy, bulky and extremely hard to take out of the box. Once out and set up, I come to find it is defective... something wrong with the printing... nothing printed right. Lines all over the place. If you want a great printer get a Brother MFC.
Summary: The printer works perfectly. It prints and scans very fast, and the quality is exceptional. There are only two remarks that make this product not 5 stars: 1) there is no a quick "scan to" button. I was used with my old all-in-one to have a nice "scan-to" button where in two steps (one pressing this button, one more to select the destination). You can only use the LCD for this. 2) scanning to your network computer is not so straighforward.