Summary: Smaller footprint than expected, fast on copying and printing. Problems started almost right out of the box. Roller won't pick up paper from the paper tray, only from the manual feed which doesn't hold much paper so we're constantly reloading. Should have heeded warnings from other reviewers. Would not recommend this product due to these early issues.
Summary: This is a very good printer and very fast. Easy to set up. However when it started to have feed issues we had a very hard time finding a certified service dept. for this machine. Even Richo could not get someone very close.
Summary: We have had this Ricoh for about 14 months now, had to replace parts to keep it running and the print head is now going out. Not what we expected from a "office" type printer, it paper jams daily, scanning or printing, nothing but a continuous pain in the butt. I have had better luck with HP, Samsung and even Brother for this price. I do not recommend it.
Summary: This is a nice multi-function printer/copier/fax and does what it's supposed to do. There are couple of issues though. First, we purchased this here on Amazon and it was sold through Adorama. It doesn't come with a USA warranty that is backed by Ricoh. We had a small problem with the document feeder, called Ricoh showed them our reciept, they came and fixed and then sent me a bill for $164. After a lot of time on the phone Ricoh gave up and canceled the invoice.