Summary: This unit is temperamental. Has issues with duplicating through manual feed bin anything less than 20 lb paper - will jam with anything slick. Constant issue with greyscale toner on duplicated pages, and it gets worse as the toner gets lower.
Summary: Smaller footprint than expected, fast on copying and printing. Problems started almost right out of the box. Roller won't pick up paper from the paper tray, only from the manual feed which doesn't hold much paper so we're constantly reloading. Should have heeded warnings from other reviewers.
Summary: This is a very good printer and very fast. Easy to set up. However when it started to have feed issues we had a very hard time finding a certified service dept. for this machine. Even Richo could not get someone very close.
Summary: We have had this Ricoh for about 14 months now, had to replace parts to keep it running and the print head is now going out. Not what we expected from a "office" type printer, it paper jams daily, scanning or printing, nothing but a continuous pain in the butt.
Summary: This is a nice multi-function printer/copier/fax and does what it's supposed to do. There are couple of issues though. First, we purchased this here on Amazon and it was sold through Adorama. It doesn't come with a USA warranty that is backed by Ricoh.