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Oki-mc362.33471633
8.4 out of 10

OKI MC362

Great Deal: $553.95

Reviews and Problems with OKI MC362

Showing 1-10 of 14
Overall 10
10

Great printer

NYinSoCal, Costco
10 June 2014
  • Summary: It prints fast, has a power save mode, is network attachable, can use two sided as the default, has exceptional print quality and does everything as advertised. I waited 9 months to post this review, to ensure it (1) continued to function as advertised and (2) doesn't devour supplies - I am quite happy with this purchase. Others have complained about the setup, but I configured mine without having to call OKI Tech Support.
  • Pros: speed print quality toner usage supply costs
  • Cons: none so far.
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Overall 10
10

MC362w - great machine!

Marcus Antonio, Adorama
13 May 2014
  • Excerpt: Reliable bypass tray! Easy to change toner and related supplies. Color output is excellent, including for pictures. I am standardizing the office on this series of printers. Also simple to check on the machine by browser interface. We're using the print/copy/scan features. Setting up the scanning could be better explained, but once you get it right, it does very well.
  • Pros: Easy To Set Up, Easy To Use, Fast Operation, Great Print Quality, Reliable
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Overall 8
8.0

Love this printer

sjteacher, Costco
26 October 2013
  • Summary: As other reviewers have mentioned, it is a bit complicated to set up, which is why it didn't get 5 stars. But their tech support (live person) helps you through it! This printer is quiet, very fast (compared to my other printer especially), prints 2-sided, and I can print wirelessly from my iPad and iPhone. I haven't had a chance to use the fax, but have scanned, copied and printed. As a teacher, I love that I can do all of this from home to prep for my classes.
  • Pros: speed for color quiet ipad and iphone printing two-sided
  • Cons: need to call friendly tech support to set-up
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Overall 2
2.0

Awful and heavy!

bzyarb2, Costco
25 October 2013
  • Summary: Just awful and extremely heavy...can't wait to return to Costco.
  • Pros: color print is nice once it finally starts
  • Cons: everything - too much to write
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Overall 4
4.0

Disappointing

Duplexing, Costco
12 October 2013
  • Summary: Impossible to configure! I need to utilize all functions regularly eg. Scan, copy, print & fax. Could not configure installation to do all. If your primary use (99.9%) is printing then this will work well for you. Returning to get a HP - more expensive, but I know it will meet my needs.
  • Pros: good quality printing
  • Cons: very difficult to configure
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Overall 2
2.0

Printer NEVER CONNECTS

Anonymous, Costco
12 October 2013
  • Summary: This printer's quality is nice. HOWEVER, I am tech savvy and it took me approximately 3 hrs to get it going. I had a very hard time installing the drivers because the printer was not being detected. I had to contact Okis's customer support and they were very nice at helping me. However after I hung up the printer would show offline and wouldn't print. or it would show ready but still would not print. WORST PRINTER EVER.
  • Pros: none
  • Cons: never connects
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Overall 2
2.0

Horrible Setup

TrishJ, Costco
10 October 2013
  • Summary: It setup just fine to print (via printer cable), on day 2 of trying to get everything else to work. On the phone with OKI, now they have me trying to install it on another "older" machine. I was also told that yes you can have the faxes go to your computer and they would send me the info to set that up. Unfortunately you have to program all the numbers you want to go to your computer first... MY HP just sent them over :( After this I hope to get the wireless setup.
  • Pros: print job looked nice.
  • Cons: horbal setup and tech support
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Overall 10
10

Beautiful Photo output

JubalH, Costco
5 October 2013
  • Summary: This printer replaces my previous Samsung color printer. It arrived very quickly. This printer has faster printing, and is easier to set up, than most of the reviews I read had me expecting. This device has so many capabilities, that it takes a while to set up ALL the features. But I was able to print to the printer, from my iPhone a few minutes after getting the printer connected to the network.
  • Pros: better looking photo output that i expected fast printing of multiple pages
  • Cons: a tad slow to get the first page printed manual is very poorly written
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Overall 2
2.0

Color printing is pathetic, and B/w is below quali

Hwy17, Costco
18 September 2013
  • Summary: I bought this printer in Sept'13. Shipping was on time from Costco online. Setup instructions for wired and wireless methods are difficult and instruction manuals are below par. Only calling OKI help desk will resolve these, and people on west coast, its hard to get helpdesk in evening hours. Anyway, coming to my pet peeve, the color printing is horrendous. I tried printing maps from website, and it did not come out even basic colors.
  • Pros: none
  • Cons: printing is very bad. instruction manuals are poor
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Overall 2
2.0

Poor OKI customer service

CostcoFan2013, Costco
17 September 2013
  • Summary: This multifunction printer is extremely difficult to set up. Neither the friendly Costco concierge nor I could get the machine to function on a wireless network. Moreover, I called OKI customer service several times, and was put on hold for hours each time without a pickup.
  • Pros: good price
  • Cons: lousy customer service and difficult to set up
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