Summary: This printer does well for everything except PDFs. We frequently print patient handouts in our medical office. A double-sided PDF with this printer requires 1 minute 20 seconds to finish! Way too slow for our busy office. Other kinds of printing are fine.
Summary: I work at a major retail chain and they purchase these machines. We currently purchased a new one because of constant jamming and the new one does the exact same thing. It wastes more paper than you can actually use.
Summary: I bought this about 18 months ago. The printer has a 12 month warranty. Suddenly, it started shutting down just when I would start to print, scan or copy something. I called support and after trying one thing different, the problem still persisted.
Worst printer I have EVER owned in the history of printers
Sandy Ward, Amazon
5 April 2013
Summary: First printer ever, I could not install printer/scanner software right out of the box with factory software. Finally got printer working but Scanner would not install, kept getting message "Device Not Found". Lexmark removed in and took 1-1/2 hours to get Scanner working.
Summary: Looked at reviews for reliable, low cost per copy, fast, consumer grade copier-printer. Lexmark came out at the top. This is our first experience with a consumer grade machine - the 35cpm duplexing RADF machine we kept at home after closing our copier business a decade ago was starting to break.
Summary: I ORDERED THIS TO USE AS AN ALL-IN-ONE PRINTER AND HAD NOTHING BUT TROUBLE THE WEEK I HAD IT. IT WOULDN'T RECEIVE FAXES, IT JAMMED HALF THE TIME WHEN WE TRIED MAKING COPIES, AND IT TOOK 2 DAYS OF REINSTALLING DRIVERS FOR IT TO WORK AS A PRINTER.
Summary: This is our 2nd X364. The first one runs almost continuously around a bunch of ham-handed people who don't care if it breaks. If you want a sturdy printer, you have to step up and pay the price.
I will never purchase major equipment from Amazon again
Hinton W. Dillard, Amazon
12 January 2013
Summary: This Lexmark printer is one of the worst pieces of technology I've every owned. In the past I could return defective equipment. I was surprised to find that the return window was less than 30 days after I received the printer.