Defective Product from Lexmark, poor customer service
kent r ficklin, Amazon
3 June 2014
Summary: Bought this printer 2 1/2 months ago. It had issues faxing from the day of arrival. Lexmark customer service worked with us over the phone on several occasions troubleshooting and was rude on occasions during the process. They finally figured out the at the feeder has been defective.
Summary: My wife's office bought this printer and seemed to have the Pdf problems experienced by others. They went with a printer service and put this in the back room. After a year, they told her she could take it home, or throw it away. It's been as dependable as a rock for us every since!
Summary: Bought this in June 2012 and in that time I must have called tech support about 5-6 times due to repeated malfunctioning of the device driver software/ firmware. Worked fine initially, but then the fax malfunctioned, it would not send faxes unless you powered off the machine & turned it back on.
Summary: It's good generally. The light printing or something like that. we'd need to adjust the darkness in the driver menu. Otherwise, It'll give you a bad result base on default configuration. All in all, printer has very high quality print.
THE worst printer I have ever worked with. Period.
M. Eastland, Amazon
16 November 2011
Summary: Pro: it prints. Cons: There is nothing else that this pile of junk doesn't fail to do. It's scanning interface is indecipherable. It can't scan to e-mail. It can't use the document feeder. It can't stop printing reports for all of its myriad failed jobs. What's more?
Summary: I've had this printer for a year now. Haven't had any problem so far. I'm still using the original cartridge that come with the printer. Which has less ink in it. I've went through about 3 of those color printer and have always had trouble. Great Product!
Summary: do not buy. had to return it for replacement immediately after buying because would not feed paper without jamming. replacement did the same. we have had to give up and scan pages one by one to fax or copy. very poor usability interface. pretty much does not work with mac platform.
Summary: I've been using the X204n for quite some time as a network printer/scanner with both PC & Mac. As a printer I'm completely happy with it but have always had issues scanning with the doc feeder. Sometimes the doc feeder just ignores the fact that you're trying to use it and goes to the flat bed mode.