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Lexmark-s815-genesis.29068336
6.1 out of 10

Lexmark S815 Genesis

Lexmark Genesis The Lexmark Genesis is an all-in-one printer Read more

Great Deal: $139.11

Reviews and Problems with Lexmark S815 Genesis

Showing 1-10 of 33
Overall 2
2.0

Don't buy this waste of time and money

Amazon Customer, Amazon
31 December 2014
  • Summary: We purchased this printer and it worked for a couple of months. Then it stopped printing. Lexmark customer service said this was a known problem and sent a new print head. Then that one was "bad" so they resent another one. Finally they said it was a problem with the printer itself and sent us a "new" (aka a refurbished S816) printer. That one never worked.
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Overall 2
2.0

Not happy at all.

Mark, Amazon
25 December 2014
  • Summary: The scanner is wonderful. Scanning is fast and clear. Printing and connectivity have been horrible. When I don't print for while the print head seems to get clogged. When I run the "clean print head" process it seems to use a ton of ink -- requiring me to buy more ink cartridges. I worked with tech support and finally got a replacement head that also worked poorly. The wireless connection to the Mac in my office was never reliable.
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Overall 2
2.0

Waste of Space/Money and Time

fleet_street "fs", Amazon
18 July 2014
  • Summary: I run a small online business and I purchased this in the beginning because I liked the fact that it's upright. I was in a rush when I purchased it and I didn't really read product reviews or research it- BIG mistake. First off, if you have a iMac I strongly do NOT recommend using this printer. I have wasted hours trying to get this printer to print.
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Overall 2
2.0

The worst printer I ever purchased s815

Joseph Dalliegro III, Amazon
6 April 2014
  • Summary: I didn't want to give any STAR. BUT IT WOULDNT LET ME LEAVE IT BLANK. I purchased this for $300 new. The print is always bad. I called support almost every month. They send me new cartridges and print head. It will work for alittle bit. Than the print WOULD HAPPEN AGAIN, SHREAKS,UNCLEAR PRINT. I WOULD NEVER BUY A LEXMARK PRINTER EVER AGAIN. PEOPLE STAY AWAY FROM LEXMARK.
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Overall 2
2.0

no good

Misael D. Payang, Amazon
6 March 2014
  • Summary: no good it print very very slow. it tooks 3 minutes to print 1 page of document, if you have paper jam it took forever to fix, I cant even wait, it seems it cannot fix so I decided to to call them and I also e-mal them several times before they replace. they give me trash printer. after almost a month they replaced it finally.
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Overall 2
2.0

Worst printer ever ,don't buy

Erzsike, Amazon
20 February 2014
  • Summary: I had this printer for 3 years now. During the three years I had to replace the printhead 4 times. Lexmark always provided a new printhead as long as I went through the half an hour tech support help from India or whatever country they were in. I had a hard time understanding tech support, but I was patient and gave all I could. Finally two weeks ago the printer failed completely, not even a new head will fix the problem. I am very disappointed in Lexmark.
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Overall 2
2.0

It's JUNK

BG, Amazon
4 May 2013
  • Summary: It worked for a while,but then pictures came out distorted. I put new ink in it and that didn't work, so I called Lexmark and she asked me if I used there ink? I told her that I ordered the ink for the Lexmark s800. She sent me ink. In the meantime I did a deep clean. When I got her,I tried it and it didn't work.So I put the old ink in and it worked, but only for a short while and know its back to making crappy pictures?
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Overall 2
2.0

Worst printer ever

Datrosa, Amazon
1 February 2013
  • Summary: Their own tech support can't get it function. Spent hours with them. Sent me another one-still doesn't work. Gave up.
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Overall 2
2.0

Incredibly Bad Printer

T. E. Hart "Jurassic Ranter", Amazon
28 September 2012
  • Summary: I bought this printer for the flash-scan feature, and to use as a replacement for a Lexmark color laser printer that I wasn't pleased with. The scanner works okay, but I haven't used it much. The printer itself is difficult to use. In most ink jets you can drop in an ink cartridge, and only take about a minute or less per cartridge. For some reason The cartridges don't just snap in.
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Overall 2
2.0

Mine is now a piece of junk 1/29/13

Mark Estrada, Amazon
21 July 2012
  • Summary: Printer goes through ink very fast. Even not using it to print, the ink cartridges appear to have magically dried up in 2 months and have to be replaced. It seems like this thing goes on its own magic cleaning cycle in the middle of the night. The only way to prevent this is to completely unplug the unit from power. Wireless network connection is okay but occassionally lost. I just decided to go hardwire USB to the computer.
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