Cons: Poor touch/keypad operation Software solutions don't work consistently on both PC & Mac BIG: Left hinge broken with regular/gentle use. Now sheet feeder jams because of misalignment. No repair center in my area will touch it.
Summary: I have had this printer for some time now. I have replaced the print head cartridge twice. This is the poorest quality printer I have ever owned. I have had nothing but trouble with it since I got it. I do not recommend this printer to anyone. I have gone through all the troubleshooting help they offer and still have horizontal lines in my black ink. I have exhausted every avenue of help. I do not recommend this product for anyone.
Summary: Purchased here Dec, 2010. Am on 3rd print head! Used as main printer for my small business (average 1 ream in 4-6 weeks) so this sucks to be down til (5yr) warranty replacement comes in. Has tendency to jam when using card stock & labels. As the feed flips paper 180 deg, this is an issue. Must be they expected issues as the rear cover is easy to access to clear jams. FYI, Lexmark will stop production of Ink Jet Printers in 2015!
Pros: It prints cleanly (WHEN it prints). No other pros, sorry. I would be lying if I said there were.
Cons: 1) service sucks (see summary) 2) only the printer ever works consistently 3) no automatic software update, so if it's been a while since you've used scan and fax, you'll have to spend lots additional time to fix-usually when you can least afford it!
Excerpt: I have used this printer on a regular basics and I love it!! At first , I was a little skepital about purchasing this printer. Only because of the price though. My forty dollar cnon printer went out on me, and I needed to copy and print the same day it went out. I headed to OfficeMax because I knew that they had a different printer on sale for fifty bucks.
Excerpt: Received this Printer as a gift. It is a wonderful item. Can do almost everything, plus you can join smart solutions and get news and weather right on your printer. You can also find where you can buy cartridges for the printer in your area. The best thing I like is the two sided printing for tax forms etc. Recommend highly for anyone who needs a proffesional printer for home.