Cons: ~claims of cheap ink are not true ~Ink is poor quality and cartridges are unreliable ~the printer knows when you are on deadline and will stop working when you need it most ~I sprung for the extra tray, it doesn't work ~It's consistently unreliable
No star rating acutally! this is a loser of a machine ..
7 April 2013
Summary: worst of the worst, like I said, dont buy it!! Give it back and run like hell, look at the reviews, more 160 bad crap vs 5 star good? that oughta tell ya, if you do get it GOOD LUCK, you will need it, Pal.
Summary: I have owned this printer for 2 years now. It is the WORST printer I have ever owned for the following reasons: 1. When you run out of ink (any color), the printer is disabled. You can no longer print ANYTHING--not even one page until you replace the empty ink cartridge. So if you're in the middle of something, you need to run out to the store to buy another cartridge if you don't have one on hand. 2.
Pros: There are none. You could argue that a 5 year warranty is one but that just means 5 years of frustration and countless hours on the phone with tech support.
Cons: I'll be brief. Constant printing issues, 11 calls to tech support in 18 months with an average lenght of call around 3 minutes. Over that time they sent me 3 replacement printheads, several replacement ink cartridges, and one replacement printer.
Summary: I've had this printer for a little over a year. I print, scan, fax and copy with it from both Windows and Mac OS X over a wireless network. I really like being able to get black inkjet cartridges fairly cheap since my wife prints a lot of documents and it has worked without too many troubles over my wireless network. Unfortunately the crappy construction of the hinges on the scanner lid make this printer problematic and I would recommend looking elsewhere.
Cons: I've lost count. Printer head had gone bad. Printer REFUSES to print. Reloaded drivers numerous times. If only I haven't had it for so long, and lived in denial, I would have returned it. Ready to take a hammer to it.
There is a problem communicating with the printer AND
Vicki Minnesota, Amazon
3 November 2012
Summary: I bought a Pinnacle Pro901 for my for my home office and it worked great for months. So I purchased an identical one for my small business. And then the problems began, and not just with one of the printers but with both. I began receiving lots of messages from the printer that needed translation. 1) "There is a problem communicating with the printer" means "You need to unplug this piece of junk and plug it back in or there is no chance anything will happen.