Summary: I print maybe <10 times a year, less than 30 sheets a year. Printhead is always acting up, color ink, which I use 3 times in last 4 years always dry up. Trying to print in black doesn't work.
Summary: I very rarely leave bad reviews or any reviews but this printer is the printer from hec. Between print spool issues and bad cartridges (yes I buy Lexmark not gray market) and paper jams and on it goes - this printer is going to be donated because I have a stock of cartridges and for someone who can buy it for 15 bucks maybe it will be worth the headaches. I will NOT buy another Lexmark. I will buy an Epson that both my son's have for 1/3 the price and be happy again.
Summary: I personally wasn't sure about Lexmark to start with but salesman was sure that Lexmark fixed thier problems and was now leader in market. Well they wen't out of business once because of poor equipment and now I read they are leaving the ink-jet market again, maybe they should stay out this time.
Pros: The only good thing is the cheap per sheet costs.
Cons: Its large, slow, setup is easy as far as wired, but the wireless feature never seems to work, will print but not scan, touch screen locks up most of the time, auto feeder worked for first week or so, then feeds crooked every time.
Summary: Had this printer for 2-3 years. Have gone through 4 print heads and one whole printer. Have had great customer support and fast replacement time. Not sure I will go with Lexmark again even with a 5 year warranty.
Pros: $5 black ink. Good prints when working. 5yr warranty.
Cons: Can't maintain wifi connection. Color ink not cheap. Poor quality control or design.
Summary: Did not see that I was purchasing a reconditioned machine. Lexmark not making them any more. However, my previous machine was wonderful and I had a lot of new ink, so I got this one, it was defective, and Lexmark sent me a replacement that so far seems like the new machine I purchased almost 4 years ago. I will reluctantly purchase future machines next time from a manufacturer that is still making new machines.
Stellar Customer Service, great warranty, good printer
8 June 2013
Summary: We finally stepped up to a pricier all-in-one for our small business after years of suffering through cheap printers. This unit does Everything we want, but we were not looking for particularly fast print speed. The ink costs/use have not been a problem. In fact the only issue we had was when one of the lid hinges broke preventing the auto feed (for scanning & multi-print) from working. Finally I broke down and tried customer service. I shoulda called sooner!
Pros: The Customer Service is stellar, the warranty is great, the printer does everything I want it to.
Cons: Durability might be a concern. Loading the paper tray can be clunky
Summary: This is a horrible printer. There are no redeeming qualities. The money you think you are saving you will lose in having to constantly reprint pages, use up valuable label sheets, put up with poor ink, follow confusing directions. It loves to print out test sheets for you with deep colors so you have to change your ink cartridges more often. I have bought ink cartridges from the manufacturer that show up as empty when I insert them brand new and "fresh".
Pros: It's a printer.
Cons: ~claims of cheap ink are not true, ~Ink is poor quality and cartridges are unreliable, ~the printer knows when you are on deadline and will stop working when you need it most, ~I sprung for the extra tray, it doesn't work, ~It's consistently unreliable