Summary: I was fed up with the way HP (3 in 1 copiers) "don't feed" paper. HP "service?" had no solution for paper feeding mess. I eventually gave up on three of HP printers. Obviously I'm a slow learner.
Summary: Originally had a Lexmark Pinnacle Pro 901. Worked fine initially, but over the years it started hanging up more frequently on the start of a print job. On first power up had a 900 error about ink back pressure, cycled power and another 900 error.
Summary: The Pro 5500 arrived as promised and is performing as expected. I used the previous Lexmark quite heavily and was pleased about the less cost per printed page. I used the Return Cartridge program, which further lessened the cost of printing.
Summary: 10/21/13. Addition: we have 3 of these printers now. 30 years of using computers in the office and this is the most useful printer I have ever bought. It is as fast as a home grade laser printer (except for first page out, maybe), it is the easiest to refill (no holes to drill!
Summary: I love this printer, and my wife does, too. First, I was impressed by the quality of the machine: the fit and finish says "this printer was thoughtfully made." I found the set-up to be relatively easy, although other reviewers have disagreed.
Summary: Great color. Get's the job done. Has 3 different color cartridges and black. I only have to stock up on the colors used most for my printing style. Better quality print and toner is priced more reasonably than anh HP Inkjet I've owned.