Reviews and Problems with Lexmark OfficeEdge Pro4000
Showing 1-3 of 3
Replaced after about 4 months
Libby Baker, Amazon
3 February 2014
Summary: Our printer arrived on schedule. However, about 4 months later it would not accept new ink cartridges. A call to tech support and replacement cartridges didn't fix the problem. Lexmark sent us a replacement under the warrantee (all shipping costs were covered)and it has performed well. We haven't replaced cartridges yet.
Summary: SETUP & INK are issues. I've spent hours on the chat line (Support is helpful), setting up, and later getting the bugs out. Wireless connectivity has been particularly thorny, working, and then not working. Ink cartridges, with 2 expensive options, ARE SINGLE USE, NOT LEGALLY ABLE TO BE REFILLED. I just returned a purchased cartridge to AMAZON because it was not made clear that what I'd purchased was only one use, legally.
Summary: EXPENSIVE ink! Great printer - one of the fastest, but if you are, like me, coming from a printer that allowed you to refill for pennies (like older Lexmark Z600), consider this: -This printer (and in general all new Lexmark Printers) comes with NON-REFILLABLE cartridges (Lexmark's "Return Cartridge Program" cartridges) -The "Return Cartridge Program" is advertised as "giving you about $5 discount upfront when buying a cartridge anywhere" and "saving the environment".