Reviews and Problems with Lexmark OfficeEdge Pro4000
Showing 1-10 of 16
Guzzles Ink! Consumer Reports Blew It!
Jim S. "Dogs Of War", Amazon
24 February 2015
Summary: Consumer Reports had this as a top rated printer with very low monthly costs. I hardly even use this, yet it guzzles ink like an inkaholic! I'm sick of throwing money away on ink every few months! Like other reviews, this thing won't print in black and white if a color cartridge is low! About a year after their initial report, Consumer Reports did a report on maintenance ink use and this printer was the worse!
Summary: Cons: 1. Drinks expensive ink in great amounts, even when is not printing. 2. Will not print if any one of the cartridges is low in ink...The magenta is almost always saying is low. 3. Makes all kind of annoying noises when is doing its maintenance (wasting ink cleaning itself and you of your money Pro: None
Printer will not print when a single ink cartridge is low
Jeff A. Miller, Amazon
26 July 2014
Summary: Printer is awful on ink. We go through maybe one ream of paper a year but have to change ALL the ink cartridges 4-5 times a year. The printer will not print when any of the cartridges are low. I will see a little fading in the color on a single print than next time I try to print, it will no longer print. I get a message to “Install Ink Cartridge”. There is no way to force it to print. If you have one low color the printer is dead.
Summary: I was originally very happy with this product. It printed very fast and was somewhat quiet. I wasn't very happy with the quality of photo printing. 1 1/2 years later....I really hate how I cannot print if one of the cartridges is out, even if I just want black and white. I hate how often I need to purchase ink. Mostly I hate how I started getting magenta stripes throughout every printed sheet and it could not be fixed.
Summary: This thing is simply unusable. The ink that came with it lasted less than 25 sheets. If any cartridge (such as yellow) shows "low" this thing will not even print a black and white copy. It shows a little yellow triangle saying "low" and it's just dead. It then won't even scan a document -- it's dead. I did spend about $120 (after just a few days) buying Lexmark ink and now I have this yellow ink "low" again after about 25 sheets printed.
Unreliable printer with unfriendly customer service
30 December 2013
Summary: I bought this printer when my prior Lexmark broke down. Appreciated the low cost per page printing cost. But, this was the worst. I really needed a working printer ... was in a time crunch. Paid extra extra for expedited shipping. Got it, hooked it up and within a few hours discovered that is was defective. Called customer service. They were most disagreeable. Did send me a new printer but in their own sweet time that I then had to spend more time hooking up, etc.
Summary: Have to keep calling Lexmark to help get printer reconnected (wired) to computer. Lexmark customer service very helpful, but equipment is really sub-par. I will be going back to hp soon. Consumer Reports rated this Lexmark as #1. I disagree. Have this printer about one year and still continues to be problematical. Don't buy.
Summary: Purchased this printer earlier in the summer of 2013. This thing sucks down ink at an incredible rate and the cartridges are not refillable and very expensive. I've replaced the color cartridges twice and the black cartridge 3 times in 5 months at $64.99 for 3 color and $36.99 for 1 black. While I am pleased with the mechanical reliability of the printer, it is extremely expensive to run due to ink costs. I will be junking it as soon as the next cartridges run out.
Summary: Consumer Report had this listed as cheapest to operate so I bought 2. 6 months later after people complained that ink ran out fast, and it does, they retested the copier over a long period of time and found out they use excessive amount of ink cleaning the cartriages. These copiers use color ink when printing in black and gray scale. If you want to print somthing fast forget about it! It takes 3 to 8 minutes if the unit is not warmed up.