Summary: The Lexmark CX410de is the worst office device ever purchased in 30 years of business. Why I switched from HP or Cannon, I will never know. Tech support is extremely tough to deal with. Calls dropped, online is useless. I'm out $600 for this mess but it will save my company multiples of this outlay if I throw it in the dumpster. Avoid Lexmark at all costs.
Summary: Note: I own the CX410dte. It is the same printer with a few extras. Sadly if you're used to Lexmark quality, this printer doesn't measure up. There are two fundamental problems: a) the pages print out skewed. There is a skew compensate for printing, but it's software based, therefore, straight lines will look a bit wavy, just like a software 'tilt' feature. b) in most cases, scanning through the ADF is skewed very badly.
Summary: Printer does great quality printing, it fast when printing duplex or single sided. At this time it seems to be very affordable to run - toner cartridge seems like it will last the full time. Only trouble I have had is unable to receive faxes through VoIP phone system on it and we have another customer that has an issue with their phone systems and the fax line. Not sure if it is the printer, but seems like the fax portion of the printer is picky.
This printer makes really good copies including duplex copies
Mark Antonio "Tony", Amazon
23 July 2014
Summary: This printer makes really good copies including duplex copies. Those who complain about the cost of toner probably should not have a color laser machine. I have had 3 other brands, and still have one, and they all use a lot of toner. And yes, toner is expensive. But so is everything else these days. I am a lot more interested in the good copy and smooth operation than the price of toner. Time will tell if this unit keeps working. So far, so good.
Summary: This printer was supposed to replace my Brother MFC-9330CDW, which failed with a burnt out fuser less than 1 year after I purchased it. I used a desktop Lexmark at home and most reviewers found this model to be pretty good, but it fails miserably. To print an envelope, you can't merely insert an envelope and print, but must reset the configuration in the menu first.