Summary: I just want to provide a warning for users looking for a new printer. I have been an HP user for over 5 years (2 PSC devices and a laptop). So I can only say use extreme caution when purchasing this product. I purchased the PSC 2355 some time ago (to replace a PSC 1350). It worked flawlessly for me (and for many others) until sometime last year (2009). You could not have forced a bad comment out of me about it before that time.
Summary: I brought this printer about a year and half ago for a great price online. I had no problems with it until I replaced the black ink on it two days ago. It happily printed two or three items and then I started getting an "Error: Remove and check color cartridge," which I find weird since that was the same color cartridge I've been using for the past couple of months. If anything, shouldn't it be complaining about the black one?
Summary: i got this unit a few years ago. overall it does pretty good, love the scanner and extra features on this unit. there is one thing you should be aware of..the price of the ink cartridges! they are very expensive! and the cartridges themselves don't hold much ink. print out things sparingly, if you don't have alot of money to spend on cartridges. the included software is decent, it allows you to send emails out with pictures attached.
Summary: Have loved using HP printers since the 80's . . . . not since this one. This printer is noisy, has forced me because of software conflicts to waist 2 perfectly new color cartridges. I tried to use on line help chat and was hung up on. That was a first. I wish that HP would just make their printers standalone and leave the technology out of it. Everytime I update with them something new goes wrong!!!!
Summary: I recieved this printer about a year ago in a package deal with buying a new computer. All of the functions the printer was designed to do still work, but the printer has a problem where it can't grab the paper out the tray so I get very frequent "out of paper" error messages which causes you to have to play around with it to get it to work. After some research and trying other things, it probably needs new pickup rollers.
Summary: I rarely write negative reviews, but my daily pain with this printer has motivated to vent here. I am on my second printer. The first was brand new and would only print yellow when printing in color. I used HP's online chat support to see if we could resolve the problem. After @ 2 hours of cleaning the head over and over they told me to send the unit in - at my expense (remember, it was bread new). Luckily the store exchanged the unti for a new one.
READ THIS if you are thinking about purchasing this product.
2 December 2005
Summary: I have had multiple problems with this printer since I first bought it 1/05, and if it weren't for a lingering hope that HP will replace it, I would throw it out the window. Here are the following problems...I have found that the paper will always jam. I cannot put more than one page into the printer at a time. When it does jam I need to turn the printer off and start all over again.
Summary: I purchased this printer to replace 3 year old scanner that no longer had updated drivers for Windows XP. Decided to go with the all-in-one to save desk space as well as for the improved specs on the scanner that is part of the printer. However, I scanned about 100 family pictures and any pics with dark areas had visible rows that look like printhead lines going through the dark areas. I spent a lot of time and made numerous calls to HP's tech support with no avail.
Summary: I have had this all-in-one a short time and have had lots of problems getting it to print in color. At first, I thought I might have installed the printer software incorrectly, but I downloaded the updated driver from HP's web site and it still is not right. I was only able to successfully print out a doc with full color once. Usually, it print no color or partial color no matter what setting I use.