Summary: I was very unhappy with the product when I received it. It was very dirty inside, and when we finally got it cleaned up a bit it would not work. I wrote to the sender and did not get a response from them.
Summary: I have an old machine(PIII, 800Mhz, with XP) and the installation was super easy. Follow the instructions, everything works fine. I think some people are blaming a bad install on their own hardware problems. Scanner software is easy to use and the copier works very well.
save time for tech support over installation issues
Mose in PA, Amazon
31 January 2005
Summary: unless you have a really new computer don't buy this. I experienced multiple issues with a 2 yr old Dell, requiring BIOS upgrades, window installer upgrades, and problems that tech support could not resolve. What a waste of time for a machine that is low end. Don't buy it.
AVOID! Software is stuck in drive; TERRIBLE customer service
K. Gustafson, Amazon
31 January 2005
Summary: I bought this printer on a whim because it was on sale for a good price; I sure got what I paid for! I set it up according to the manual. When I inserted the software into my disk drive there was no icon for it. I tried to eject the disk, but to no avail.
Summary: This printer will NOT print labels correctly. I'm assuming there's a problem with the feed, because all my projects print FINE on regular paper, but when I put the labes in the feed, the alignment is ALWAYS wrong. I've tried re-aligning everything in the page setup but that does not work.
Summary: How can they sell a computer and not include all parts needed to make it work -- where is the USB printer cable! It's late - stores are closed - and I'm stuck with a worthless piece of plastic next to my computer and documents I need to print. Give me a break HP!
Summary: I thought that HP was a good product. I've spent 10 hours over the last 24 hour period trying to install the software and it's been nothing but a nightmare. Once the installation is done and all is installed sucessfully, I get nothing but errors & the computer cannot find half of what it is supposed...