Reviews and Problems with HP Photosmart Premium All-in-One
Showing 1-9 of 9
16 May 2011
Summary: We have bought this printer one year ago. Initially it was working fine, very easy to install with the imac. Then, progressively, things have deteriorated: - the printer has taken longer and longer to start, at least a couple of minutes, being very noisy for the startup - making copies has become very slow - eventually the paper has been jamming systematically I am now going to throw it away as I cannot fix it nor use it.
Summary: I bought this printer as a replacement for an old Canon model which was starting to cause me problems. I did a lot of research and came across this model, it fitted the bill perfectly - I liked the idea of being able to scan and print documents/photos all from one place. I shopped around and got the best price and set it up with my Windows XP computer. No issues at all, managed to set it all up wirelessly without any hassle.
Summary: I bought the printer about eighteen months ago, and have used it almost exclusively for photographs. It has printed several hundred, but has not really seen hard service. The printer is well-featured, prints good quality images and is reasonably economical. Set-up for use on my wireless network was simple. I now find that the printer has developed two problems: 1. it always reports photo paper as out, even when fully loaded.
Summary: I bought this printer just over a year ago and didn't opt for the extra warranty. Unfortunately, almost days after the one year had expired, the transformer expired too! And due to the fact that printer making companies put in as much effort as possible to create transformers with the most complicated plugs and cable ends, I have not been able to use this printer since. HP do not sell the spare parts for this and neither does amazon... A real pity!
Summary: First things first - this printer produces a great quality output. The scanner is good, and the web integration with Snapfish works reasonably well. However, This printer uses vast amounts of ink - even when it is not actually printing anything. The cleaning cycle, which runs on startup and after every print appears to be the cause. As a result, I find I'm having to replace colour cartridges after only a few pages, even though I mainly print in black and white.
Summary: I had an HP all-in-one from the days before wireless and it was great. I work from home so I print a fair amount and picked this printer for being an all-in-one and for claiming a fast black print-speed. With my previous printer, I spent perhaps £60 on cartridges a year. I am set to spend twice that this year.
Summary: I boght this printer for its advertised duplex capability. However, the duplexing is of little use because the second side has a deeper top margin created by the need to allow the printer to 'hold on' to the paper to push it throught for the second side. As a result, pictures are squashed , circles becoming ovals and squares becoming oblongs. This severely limits the usefulness of the printer.
Summary: I bought this printer due to the recommendation primarily of the Which? review, but also of some here on Amazon. Two months in and I wish I had not bought it. On the good side, it is quick, the network (wired) connection was easy to set up (do not use the disk though, download the drivers from HP - less bloatware), and it was cheap at half price.
Summary: When printing 6x4 photo's, it is not a true reflection of the photo you are seeing. The screen shows a full face and head, but when printed the photo cuts of the top of the head. So it is not delivering the full picture.