Reviews and Problems with HP Photosmart Premium All-in-One
Showing 1-10 of 22
HP C309g INK PROBLEMS - AVOID
Pianoman73 "Piano Man", Amazon
1 October 2013
Summary: This product is not good at printing. I have spent hours fixing this blessed thing, and after just 3 years it's now a paperweight. I expect better from HP Printers, and it's the last i am buying. replacing with a Canon. I think it can still scan, but it can't print and it can't copy anything.
Summary: Its a very crude measure - ink - low ink or no ink. It very quickly goes from loading new cartridges to running out - we rarely print photos as a result but even so it is still an expensive printer to run. No complaints about the quality but cost of ink is a real put off and we will be replacing soon.
Complete and utter waste of money - with no support!
30 November 2012
Summary: Damn thing prints first line and a half then ejects as if completed. I've re-installed the software a dozen times, still screwed. And no support - HP takes your money and leaves you with forums as the only support - a bunch of people who haven't got a clue telling you how not to fix a printer. Worse than useless!!!!
Average cost of printing a b&w A4 letter - £2 to date
29 November 2012
Summary: Extremely annoying things about this printer: All inks have to be present and full to print in any color. This is not the case with many other printers - useful when you just want to print out some notes. The inks dry out very quickly even if you use the power button to shut down as per HP instructions. Even though there is ink, and the test page prints out perfectly, it will continue to tell you that you have no ink and refuse to print your documents.
Summary: This 'printer' is basically an expensive paperweight. I have wasted countless hours resolving connectivity issues, updating drivers that are not recognised within days, sifting through forum after forum of other customers experiencing the same issues and bemoaning the lack of answers from customer support. It's as though this printer was specifically designed for maximum irritation.
Summary: It's truly amazing how many unwanted, unnecessary features a company can cram into a simple printer/scanner and *still* not manage to get it to do the one thing we buy it for, you know, PRINT! Now for scanning this isn't a problem, I can use a USB stick but printing is a real bane. Seriously, 99% of the time there is some technical issue with this printer which prevents it from printing and each time I want to print I have to troubleshoot the damn thing.
Summary: I bought this printer a year ago to replace my last time consuming annoying printer (again another HP!). The guy at the shop said that this would answer all my printing problems... he lied. I made two mistakes that day, I bought another HP and I trused some advice from PC World, something that I had not done for some time. When I try and print, the printer tells me that it's having some issues with one of the trays.
Summary: I bought this printer to replace a Canon printer that I had owned for some years and which had always printed very well. The issue with that printer was that it wasn't network capable meaning only one computer in our home could print. Therefore, I decided to invest in a network capable printer. Pretty much from day one of owning this HP, I have regretted the decision.
Summary: We had high hopes for this printer and while the print quality is good it is horribly buggy for wireless printing and we usually have to resort to wired printing. The 'guided solutions' wizard is anything but. Sadly if it didn't have the price tag it did we'd be looking at our next printer, for now we'll have to persevere, although avoiding HP in the future.