Summary: I've used this for simple printing only, but given my experience, I would believe the other problems with DVD, software, etc. mentioned in the other one star review. Yes, this upgrades a lot, including my major gripe, that now, one can't use anything but the overpriced HP brand ink.
Summary: What a piece of junk. I had to return the first one that I bought. It had some kind of malfunction. The software that comes with it is really invasive. It doesn't work well and is constantly updating for unknown reasons. The paper jams always and the dvd printing is really difficult.
Summary: I've had this printer for about 15 months and the scanner no longer works. HP email support is giving me the run around with various theories and tests but to no avail. When it worked it worked fine but for 15 months, cmon. I think I will toss it and purchase another disposable printer.
Summary: I mainly bought this to scan & send to file or print ... especially old pictures. Either I have a lemon or this is beyond figuring out. One in ten times I actually get it to scan. The rest of the time it does a bunch of odd blinking & freezes up. I then have to shut down my machine.
Summary: I purchased this printer directly from HP in February 2009. On one occasion I had to call HP Total Care for assistance in activating the Blue Tooth feature. After spending almost two hours on the phone speaking with a tech somewhere in the east, and being put on hold more than once as the tech...
Summary: I have an old HP 990 that still runs like a dream so I was hoping my new Photosmart C5580 would be even slicker. Bad idea. It was a nightmare from day one. The paper jammed all the time. Then the printer would stall and seem to go into Neverneverland, where it was totally unresponsive.
Summary: I have never had so many problems with a printer before in my life. This printer requires you to go out and purchase in addition to the printer a usb cord and a bluetooth wireless adapter. For some reason HP does not provide them in the box. This items are necessary to print and scan.
Summary: What a mess this printer is to set up. Like the previous reviewer I had to install and uninstall the software for several hours, and spend several more googling patches to the problem. "Fatal error during installation" pops up during install - and never goes away.