Reviews and Problems with HP Photosmart C5180 All-in-One
Showing 1-10 of 82
A lot of time wasted and trouble
3 January 2012
Summary: I bought my c5180 hp all in printer brand new from best buy in march of 2006. I have been having the same problem as others with it giving me error messages that ink system is failing then it is now in a perpetual state of rebooting.
Summary: **Please don't buy any more HP consumer level products** I had a 2.5 year old C5180 all in one. I have probably printed 10 or less full color photos (which came out great) Suddenly today I have multiple ink failures--color cartridges that were between 30% and 80% full all show empty even though I...
Summary: I have been buying HP printers for many many years as they used to be very good products. The actual hardware is ok, comparable to many other printers out there, however the software (HP Solution Center) is complete trash.
Summary: This HP C5180 is the slowest, noisiest, constantly "cycling" piece of----- anyone has ever introduced on the market! As soon as you get it operable, you realize that had you been able to see one in actual operation in the store, you'd NEVER consider buying this sort of crap!
Summary: I bought this printer for my mother when we upgraded here to a wireless network and a laptop (also HP). I traveled to my mom’s house, set everything up and the printer doesn’t work, so I initiate a text chat with a HP rep and after 5 hours, still nothing.
Cons: Hummm.. doesn't work at all. Will not print over a wireless network. Will uninstall its own software over USB. HP tech support strung me along long enough so they will not refund my purchase.
Summary: Owned several HP printers over last decade, but severely regret this. Have replaced it on warranty, uninstalled and reinstalled software but no improvement. Tech support not at all knowledgeable or well trained. Spent over 12 hours on phone with techs.
Pros: Networking; nice photo printing.
Cons: Tech support no help with multiple persistent problems. Unable to use for intended purposes.
Summary: I have had this printer for several weeks now. I am really enjoying the features. My wife is not the most computer literate person, and she got it installed and on our home network very quickly by herself. My trouble started in early December. We turned the printer on and had an error message.
Pros: I can tell you that the print quality for photo printing is beautiful. This is the first borderless printer that I've purchased and I love it. The photo tray is 4x6 only with no option for 5x7 so that's a little disappointing. Print software doesn't let you save custom configurations with the app...
Cons: Now lets get to the part that's irritated me beyond all belief to type this review in the first place... Labels... If you wan't to print CD or DVD labels, I highly..strongly...urgently ask you to reconsider this purchase. I have tried a multitude of various manufacturers and label types trying to...
Summary: After using the Printer, which is a nice unit, I had numerous Software related functions that did not work on the Printer. I called HP for some help but found their Tech Support to one of the worst.
Summary: I have two computers, a Toshiba laptop and a high quality custom tower computer with Windows XP.. This all-in-one software never was able to scan to my desktop computer. After MONTHS of dealing with HP customer (non)service, I have given up and will never buy HP again.