Great printer...until the black ink stops printing
25 June 2014
Summary: I really loved this printer for the first year or so that I owned it. The WiFi capability was really handy and I thought the photo quality was good. However, like many, many people on the HP support forums, at some point after the warranty was up, the printer completely quit printing black ink. I've always used HP cartridges and I've tried doing the print head cleaning, alignment, resets, etc. but nothing works.
Good for 2 1/2 years but has fallen apart! Expensive ink...
Chuck Wilkinson, Amazon
18 June 2014
Summary: I bought this printer based on positive reviews on Consumer Reports and elsewhere. Despite the ink being very expensive ($50 for full set) and seeming to run out frequently despite not a lot of use, it has worked well as a wireless printer. However, it recently starting displaying a cartridge jam error message. I followed the on-screen recommendation to clear it.
Summary: This product has a lot of cool features. If only it worked. I replaced our ink cartridges (genuine HP cartridges), and the printer no longer prints black. At all. I trouble-shot the problem using all the recommended methods on the HP website (there seems to be a lot of people having this problem) without any luck. Now my brand new ink cartridges are almost empty from running a few test pages. I feel like I just flushed my time and money down the toilet.
Summary: I realize that quality is not so much the watchword for many products these days, but electronics in general have become so much more reliable these days, that I was surprised that my Photosmart 6510 started failing within 2 years. Although its workings are often noisy, it had some good functions & features I liked - especially being able to replace individual colors.
Never reviewed anything so negatively. Worst Product I have ever purchased.
Mark Allen Childers, Amazon
18 February 2014
Summary: Got this new for a pretty good price about a year and a half ago. Now I can see why. This is hands down the worst peace of technology that I've ever spent hard-earned money on. From the start it did things at it's own pace, a direct wireless connection would take about a minute and a half before printing would proceed. It's very loud and causes a good deal of vibration, which is annoying but easily overlookable if it does it's job well... which it doesn't.
Summary: We bought a 6510 last year. Stopped working this year. Stopped printing anything black. Tried ALL the suggested posts to correct and it still doesn't work. Had to buy a new one. Did not replace with a HP.
Summary: When it was 6 months out of warranty, the black ink no longer printed. Customer no-support went through troubleshooting with me and said the only solution was a new printer --- which they were more than willing to try to sell to me at that moment. This printer was used Very lightly for personal use. I will not buy an HP Photosmart again.
Summary: My Photosmart 6510 died just after printing my Christmas cards this year. It no longer prints anything but baby blue. I've run the gamut of solutions suggested on the internet, but it looks like it has completely died. I've had it exactly three years. I have had no problems with it except for the fact that it seems to have increased the rate that it goes through ink. The money you save on the printer you make up in spades on buying ink.
Summary: We bought one, it lasted 5 months then wouldn't print black. Notified manufacturer and they sent a call tag then sent us another one. It worked 2 months and again wouldn't print black. It went in the trash and we bought a different brand. Will not buy an HP product again!